Medical Receptionist

About the role

A friendly, reliable and professional Medical Receptionist position in a busy and supportive medical practice. This role would suit someone who enjoys working with people, communicates well and can provide excellent service to patients while working efficiently as part of a healthcare team.

Key responsibilities

• Welcoming patients and managing the reception desk

• Answering telephone enquiries and scheduling appointments

• Managing patient bookings and recalls

• Processing Medicare billing and payments

• Maintaining accurate patient records

• Scanning, filing and managing correspondence

• Communicating with doctors, nurses, pathology and other healthcare providers

• Assisting with general administrative duties

• Maintaining patient privacy and confidentiality

About you

• Friendly, approachable and compassionate

• Reliable and punctual

• Professional and well presented

• Confident communicating with patients in person and by telephone

• Able to work efficiently in a busy environment

• Comfortable using computers and learning new systems

• Able to work independently as well as part of a team

• Respectful of patient confidentiality

• Previous medical reception experience is highly regarded, particularly experience with medical practice software, Medicare billing and appointment management

Benefits

• Supportive and friendly team environment

• Established medical practice

• On-the-job training and support

• Opportunity for ongoing employment

• Varied and interesting work

• Opportunity to develop experience within primary healthcare