Key Account Manager

Job description:

About the role

Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. You will play a key role in shaping our performance across the ARC business.

Reporting to the Brisbane Sales Manager and based at our Hemmant site, this newly created role has been designed to support a strategic growth initiative across South East Queensland.

As the Prefabrication Cage Specialist, you will take ownership of prefabricated cage projects from initial planning through to delivery, working closely with customers, engineers, estimators and internal teams to provide technical solutions and ensure successful project outcomes.

This position will require a combination of technical expertise, project coordination and customer support, distinguishing it from a traditional Key Account Manager role, which is primarily focused on sales. This opportunity would suit someone with an engineering, construction or project-based background looking to leverage their technical knowledge in a customer-focused environment.

What you will be doing:

• Manage prefabricated cage projects from enquiry through to delivery.
• Work with customers, engineers and estimators to deliver practical reinforcement solutions.
• Review technical drawings, specifications and project requirements.
• Coordinate with internal teams to ensure projects are delivered on time and to specification.
• Conduct site visits and provide technical and sales support throughout the project lifecycle.
• Act as the cage product specialist across the Southeast Queensland market.

You will be rewarded with:

• Great team culture with a collaborative environment.
• Strong growth opportunities within both the region and broader business.
• Attractive remuneration package including private use of TOT vehicle.

Primary Benefits:

We offer a range of benefits designed to support you at work and beyond:

• Paid parental leave that goes further - 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
• Health cover at discounted rates - Access corporate rates with nib Health Insurance to support you and your family
• Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle

What you will bring:

• Engineering, construction and/or project delivery experience.
• Ability to interpret technical drawings and specifications.
• Strong planning, coordination and problem-solving skills.
• Experience working across prefabrication, piling, D-Walls, shotcrete or similar environments.
• Confident building relationships with customers and stakeholders.

Why join us?

We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.

• Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation's legacy.
• Work well, live better - experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
• Build their own future - grow and drive your own development to grow your skills. Everyday is an opportunity to grow.

About Us:

The Australian Reinforcing Company (ARC) is Australia's local reinforcing partner. With more than 100 years behind us and the country's largest branch network, we deliver reinforcing where it's needed, backed by people who know their communities and projects.

A brand of InfraBuild, ARC connects local service with a national, integrated steel supply chain built on recycled steel and Australian manufacturing.

How to apply
We invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.

We're committed to building an inclusive workplace that reflects the communities we serve. We encourage applications from people of all backgrounds, experiences and perspectives. Your diversity helps us create more sustainable and innovative steel solutions for Australia's future.

We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.