Customer Service Representative

An exciting opportunity to be part of our Customer Service Team in a fast-growing small company based in Tweed Heads!

Gold Coast Cookies sells the best filled & loaded cookies for wholesale to over 1500+ stockists and is growing quickly.

We are looking for quick, enthusiastic, efficient, highly detailed and bubbly people with exceptional interpersonal skills to join us.

Basic Excell skills required, you must have excellent verbal and written communication, as well as strong customer service instincts.

The job roles of the position (not an exhaustive list):

• Handling daily phone calls and e-mails to take orders from our existing customers.

• Ensuring customer's orders arrive DIFOT (delivery in full, on time)

• Following up and maintaining relationships with key customers

• Assisting the pick and pack team to help fulfil orders (lifting of 12kg boxes may be required)

In your application, you MUST include:

1. Your CV and a brief resume explaining why you're the right fit for this role.

2. If you are right or left handed

3. Your ideal availability & hours, Monday to Friday).

4. Your hourly rate expectation.

5. Two references from previous employers

We will be conducting interviews as applications come in, with a goal to have the right candidates start asap.

Benefits:

• Be part of our exciting and fast-growing cookie journey 

• Work alongside positive, hardworking and friendly colleagues

• Free cookies!