Enablement Lead

• Lead practical technology projects that improve services across Victoria.
• Use AI and digital tools to solve real work problems.
• Help shape safer, simpler ways for staff to work.
• You'll have a lasting impact through smarter systems and better processes.
• Ongoing full-time role earning $116,413 - $140,849o per year, plus super.

About us

The Department of Justice and Community Safety delivers high-quality services to Victorians and supports a safe, just, innovative and thriving Victoria.

Civil and Enforcement Services (CES) is a business unit within the Justice Services and Regulation group and comprises Fines and Enforcement Services (FES) and Adoption Services Victoria. FES is responsible for managing the end-to-end infringement system in Victoria and providing a range of enforcement services administered by the Director, Fines Victoria and the Director, Sheriff's Office Victoria (Sheriff of Victoria).

Sheriff's Office Victoria (SOV) is a branch within FES and provides strategic direction, professional standards and operational support and management of statewide sheriff's officers.

What you will do

As Enablement Lead, you will lead technology projects across civil and enforcement services. You will turn data, AI and digital tools into useful solutions.

You will:

• lead practical AI solutions, including chatbots, data tools and automated workflows
• plan clear changes, processes, training and user guidance for new systems
• deliver projects, research data and turn findings into useful improvements
• track real savings and service gains from technology and process changes
• check systems meet legal, privacy and security needs while supporting branch work.

About you

No mandatory qualification is listed for this role. A relevant tertiary degree or similar experience would be desirable.

You should also have:

• project leadership skills and experience applying laws, policies and procedures
• technical expertise in AI, automation and digital workflow solutions
• strong knowledge of data, privacy, security and governance in operational settings
• clear communication skills, sound judgement and the ability to adapt under pressure.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Matthew Eames at *************@justice.vic.gov.au.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy. 

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safety statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.