Lived Experience Recovery Coach- Young

Client Engagement & Support

 Build trusting, respectful relationships with young people and, where appropriate, families and carers.

 Support young people to understand their options and make informed choices about service providers.

 Provide trauma-informed, strengths-based, and developmentally appropriate support.

 Facilitate warm referrals to alternative services where eligibility is not met or needs fall outside program

scope.

 Coordinate and attend provider “meet and greet” sessions to support onboarding and engagement.

Recovery Planning & Monitoring

 Support the development and review of Individualised Recovery and Transition Plans in collaboration with

service providers.

 Monitor progress against recovery goals and identify emerging support or transition needs.

 Contribute to transition planning, including step-down, exit readiness, and connection to natural and

community supports.

 Maintain accurate, timely, and high-quality documentation within the Client Management System (CMS).

Assessment & Administration

 Manage referrals across YPSP and YTH&SP streams, including receipt, logging, screening, and

acknowledgement.

Lived Experience Recovery Coach –

Young Person Focus (Peer)

 Prepare assessment documentation for panel consideration, including participant summaries, risk

considerations, and safety planning.

 Assist with convening assessment panels, minute-taking, and drafting outcome correspondence.

 Coordinate logistics for panel meetings, provider onboarding, and participant engagement

activities.

Stakeholder Collaboration

 Build and maintain strong relationships with:

o Young people and families/carers

o Mental health and psychosocial service providers

o Housing services and community agencies

 Advocate for culturally safe, inclusive, and youth-responsive practice.

 Communicate clearly and professionally with stakeholders to support continuity of care and positive

participant experiences.

Compliance & Professional Development

 Comply with the Mental Health Commission service agreement and program guidelines.

 Adhere to organisational policies, procedures, and independence safeguards.

 Participate in regular professional and reflective supervision.

 Attend team meetings, communities of practice, and mandatory training.

 Contribute to continuous improvement through feedback, reflective practice, and quality activities.