Project Field Manager

Project Field Manager 
 
Grade: 11/12 
Salary range: $154,231-178,369 + superannuation and leave loading 
Duration: permanent full-time role, ongoing 
Location: Hybrid when not travelling. This may be subject to change in line with DCS workplace policies. Frequent and overnight travel is required as part of this role. 

Help deliver critical telecommunications infrastructure that supports emergency services and keeps communities connected across NSW. 

About the Role 

A new and exciting opportunity has arisen for a Project Field Manager to join NSW Telco Authority (NSWTA).   

As part of our growing delivery portfolio, you will contribute to infrastructure programs that improve public safety communications and connectivity across NSW. This role supports the expansion and enhancement of the Public Safety Network (PSN), delivering increased outdoor and in-building coverage to ensure reliable communications for emergency services and government agencies in NSW.  

As a Project Field Manager, you will provide field-based expertise and technical oversight of telecommunications infrastructure projects, ensuring construction activities are delivered safely, efficiently and in line with program requirements. You will oversee the installation, testing and commissioning of network infrastructure, coordinate subcontractors, resolve onsite technical issues, and ensure quality standards are met before assets are placed into service. The role plays a key part in managing delivery risks, maintaining safe work practices and supporting the successful completion of infrastructure projects. 

About the team  
 
This role sits within the Program Delivery team in the NSW Telco Authority.   

Program Delivery delivers programs and projects from concept to completion, providing expert digital and construction project management capability to support customer and operational outcomes. 

Your responsibilities will include  

• Overseeing regular site inspections and audits during construction and post-construction of mission-critical communications infrastructure to identify and address site risks and support quality delivery outcomes. 
  
• Providing specialist advice and oversight to field and construction teams to ensure effective site delivery through governance, technical issue resolution, and compliance with NSWTA guidelines and processes, informed by field experience.  
  
• Managing site access requirements and delivery challenges, including working with customer and agency partners to preserve existing service and coverage during planned activities on site. 
  
• Ensuring compliance with WHS requirements and safe work practices are always adhered to. 
  Coordinating with project managers and contractors to resolve issues in a timely manner. 
  
• Overseeing testing, commissioning and quality assurance activities including working closely with delivery operations teams and Network Operations Centre (NOC). 
  
• Providing updates and reporting on delivery progress including UAT testing, defect resolutions and any other site related risks to delivery. 
  

For more information on the role and its accountabilities, click here to view the role description.  
 
To be successful in this role you will have 

• Essential Security Clearance: Must be an Australian citizen and hold, or be able to obtain and maintain, a Baseline Security clearance (with the potential requirement for a higher-level clearance) within six months to work with sensitive government and critical communications information. 
  
• Demonstrated hands-on experience with telecommunications infrastructure and associated systems, including the ability to travel to PSN sites across NSW to support troubleshooting and project delivery activities.  
  
• Must possess, or be able to obtain, a White Card, RF EME Awareness, CPR and First Aid qualifications, 4WD certification, and a full unrestricted Driver Licence.  
  
• Willingness and ability to undertake frequent travel, including overnight stays, as required. 
  
• Demonstrated experience in mission-critical telecommunications infrastructure will be highly regarded. 
  

A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements.   

About NSWTA 
  
NSWTA operates and manages the PSN to deliver radio communications for frontline responders.  
 
We work with emergency services and telecommunications carriers to protect communications assets during emergencies and natural disasters.   
NSWTA is a delivery agency with responsibility for over $1.5 billion in key NSW Government projects that connect communities and support emergency services.   
 
We lead and coordinate whole-of-government connectivity strategy to bridge the digital divide and help keep people and places safe.  
 
NSWTA operates as a standalone Statutory Authority within the Department of Customer Service. We promote flexibility and we will consider part time, job share and other flexible arrangements.  
 
We’re proud of our customer-centric, people-first culture and it is key to the success of our fast-moving, high-performance organisation, where our people and partners live and breathe our values of Integrity, Trust, Service and Accountability.  
 
We understand the importance of continuing to learn and grow in your career and provide a range of training and development opportunities to keep upskilling and nurturing our people. We’re also committed to creating opportunities for job mobility and new experiences within our organisation or the wider public sector.  
 
For more information, go to NSW Telco Authority  

Salary Grade 11/12, with the base salary for this role starting at 154,231 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Fiona Glover via fiona.glover@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.     

Closing Date: 9:59am Friday 11th September

Careers at Department of Customer Service
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