Facility Services Support Officer

Join Redcliffe Hospital as a Facility Services Support and Proximity Systems Administrator, managing security access systems, supporting critical facility operations and delivering high-quality administrative services that help keep hospital services running safely and efficiently.

About the role

As the Facility Services Support and Proximity Systems Administrator, you will provide accurate and professional administrative support to Facility Services at Redcliffe Hospital. This position plays a key role in managing proximity access systems, ensuring staff access requests are processed efficiently, maintaining system integrity and supporting compliance with organisational policies and procedures.

You will also contribute to a range of operational and administrative functions including access control auditing, system troubleshooting, vaccination data reporting, fleet management support, equipment procurement and reporting activities. Working closely with Facility Services stakeholders, you will help ensure efficient service delivery and support the smooth operation of essential facility management functions.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Coordinate and process proximity access requests for employees while maintaining the security and integrity of access control systems.
• Monitor, troubleshoot and resolve system software, maintenance and access control issues, escalating matters when required to ensure uninterrupted service delivery.
• Conduct audits, maintain accurate records and monitor compliance with established proximity access procedures and reporting requirements.
• Provide administrative support across Facility Services, including report preparation, records management and responding to staff enquiries regarding security access processes.
• Support operational portfolios including fleet management, patient vaccination reporting to the Australian Immunisation Register, and the procurement of non-clinical furniture and equipment.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.

You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED