End-user Experience (EUX) Analyst

Our client is seeking an enthusiastic and customer-focused Junior End-user Experience (EUX) Analyst to support the deployment and onboarding of end-user technology within a large enterprise environment. This is initially a 6-month contract engagement, with likely extensions for the right candidate and is based in the western suburbs of Melbourne, Victoria. 

Please note, to apply applicants must have the following:

• At least Australian Permanent Residence working rights,
• The requisite skills and experience defined below,
• It is a full-time, onsite based role, so please do not apply if you are looking for a hybrid role.
• Ideally be a graduate looking to start a career in the End-user Computing domain.

The role:

Working closely with the EUX Lead, the successful candidate will play a key role in ensuring employees receive well-configured, secure and user-friendly technology solutions. This is an excellent opportunity for someone looking to build their career in End User Computing (EUC), Desktop Support, Device Deployment or IT Operations.

The role offers hands-on exposure to enterprise technology deployments, user onboarding activities and modern workplace technologies.

Key Skills & Experience:

• Certificate, Diploma or Degree in Information Technology or a related discipline or equivalent practical experience.
• Experience working with Windows 10 and Windows 11 environments.
• Exposure to laptop, desktop, mobile device and peripheral deployment.
• Familiarity with Microsoft Intune, SCCM or other MDM/device management platforms.
• Strong communication and customer service skills.
• A proactive and organised approach to work.
• The ability to work effectively within a team environment.
• A genuine interest in workplace technology and end-user experience.

Desirable Skills:

• Experience supporting enterprise device rollout projects.
• Knowledge of Microsoft Endpoint Manager/Intune.
• Experience configuring Cisco IP phones.
• Exposure to IT asset management processes.
• Understanding of ITIL or structured service delivery environments.

Notes:

• This opportunity is also well suited to recent graduates or early-career IT professionals looking to gain enterprise-level experience.
• Formal job description available upon request.
• Only shortlisted candidates will be contacted.
• Your daily rate will depend on skills and experience.
• This is a full-time onsite role & no ho hybrid working arrangement is available.
• Start date is ASAP.

If you feel this role is for you, then please press "Apply" now.