Sales - Administrator

About the role

The Sales Administrator is the engine behind our sales function — a key point of contact for clients, the keeper of accurate records and compliant paperwork, and the driving force behind our sales marketing and social media presence. This is a varied, fast-paced role where no two days are the same. Working within a small, close-knit team, you will directly support our sales team, from initial listing through to settlement. You will also provide administrative support for our property management operations.

Key responsibilities

• Serve as the first point of contact for all clients, visitors, and enquiries — in person, by phone, and by email

• Maintain a warm, welcoming, and professional front-of-house presence that reflects the Stanthorpe Real Estate brand

• Deliver outstanding customer service to vendors, buyers, tenants, and community members

• Manage incoming telephone calls with a professional and friendly phone manner, directing enquiries to the appropriate team member

• Prepare and process real estate paperwork with meticulous accuracy, including Form 6, REIQ Contracts of Sale, Entry Notices, and auction documentation

• Manage the complete sales administration workflow from listing to settlement, liaising with solicitors, conveyancers, and finance brokers as required

• Maintain and update the Rex CRM database with all contact, listing, buyer, and transaction records

• Coordinate and execute property marketing campaigns from listing to sale, including uploading listings to realestate.com.au and Domain

• Create and manage social media content across the agency's platforms (Facebook, Instagram), including constructing and scheduling posts using Rex Reach

• Provide administrative support to property management operations through Console Cloud

About you

• Strong administrative and organisational skills with proven ability to manage competing priorities

• Exceptional attention to detail — accuracy in legal documents, contracts, and data entry is non-negotiable

• Excellent written and verbal communication skills

• Confident and professional phone manner

• Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint)

• Ability to learn and adapt to new technology systems quickly (Rex CRM, Console Cloud, Rex Reach, Canva, AI writing tools)

• Social media literacy — comfortable creating, scheduling, and managing content on Facebook and Instagram

• Strong time management skills and ability to work both autonomously and within a team

• Current Queensland driver's licence

• Desirable: Previous experience in real estate administration or a client-facing administrative role

About us

Stanthorpe Real Estate is a proudly independent real estate agency servicing the Granite Belt and Southern Downs region of Queensland. As a local, independent agency, we combine deep community knowledge with professional service across residential sales, property management, and rural property. Our team is small but high-performing, and every team member plays a vital role in delivering an exceptional client experience.

Benefits

• A varied, rewarding role where you are genuinely valued as part of a small, close-knit team

• Full training and onboarding in Rex CRM, Console Cloud, Rex Reach, and all real estate processes and paperwork

• The opportunity to develop your career in real estate — with a clear pathway to further qualifications and registration

• A supportive and collaborative working environment in one of Queensland's most beautiful regional communities