GP Practice Manager

About the role

As Multisite Practice Manager, you will oversee the day-to-day operations of both Port Coogee Family Practice and Sanctuary Wellness & Medical Centre, ensuring the smooth, efficient and professional delivery of services. This is a hands-on leadership role combining people management, operational oversight, financial management, compliance and strategic thinking. You will work closely with GPs, nurses, allied health professionals, administration teams and district management, while having the autonomy to identify opportunities, improve processes and drive meaningful change.

Key responsibilities

• Lead, inspire and develop high-performing reception and administration teams across both locations

• Support approximately 8 GPs across the two practices, together with nursing and allied health teams

• Build a positive, professional and collaborative workplace culture

• Manage staff rosters, workflows and day-to-day practice operations

• Support GPs and clinical staff to ensure seamless patient care

• Coordinate recruitment, onboarding, contracts and performance management, with support from district management

• Oversee financial processes, billing, batching, PIP/WIP and associated administration

• Monitor practice performance, budgets, accounts and key operational measures

• Maintain Medicare, MBS and PRODA compliance

• Coordinate and maintain practice accreditation and regulatory requirements

About you

• Demonstrated senior medical practice management experience

• Strong understanding of Medicare, MBS, PRODA and medical billing processes

• Proficiency in Best Practice software

• HR experience including recruitment, onboarding and performance management

• Financial literacy, including budgeting and managing practice accounts

• Knowledge of the HPSS Award, Nurses Award and relevant employment legislation

• Experience with payroll processes, with accountant support available

• Experience managing accreditation and healthcare compliance requirements

• Strong leadership, communication and interpersonal skills

• Empathetic and genuinely patient-focused

About us

Port Coogee Family Practice and Sanctuary Wellness & Medical Centre are community-focused practices committed to providing high-quality healthcare with compassion, professionalism and integrity. Our multidisciplinary teams work together to provide an outstanding experience for our patients and the local community. We value respect, teamwork, accountability and continuous improvement.

Benefits

• A genuine multisite leadership opportunity across two growing community practices

• A diverse clinical team, including approximately 8 GPs plus nursing, allied health and administration staff

• Autonomy to lead and improve systems, processes and team culture

• Strong support from district management for complex operational and HR matters

• Accountant support for more complex financial and payroll functions

• A workplace where your expertise and ideas are valued

• Variety, responsibility and professional growth

• The opportunity to make a meaningful difference to our patients, doctors and team members