Ward Clerk

About the Role

Join the Cardiac Services team at The Royal Melbourne Hospital as an Admissions/Ward Clerk supporting the 2 South East Cardiology and Cardiothoracic service.

You'll provide essential administrative support across the Cardiology pre-admission clinic, day ward and procedure room, helping coordinate patient admissions, transfers, procedures and discharges. Working closely with nursing and medical teams, you'll contribute to smooth patient flow and accurate patient records while supporting a collaborative, team-based approach to care.

Key Accountabilities

• Maintain accurate and timely EMR/IPM records for patient admissions, transfers, ward movements and discharges.
• Assist with coordinating patient admissions, transfers and discharges under the direction of the senior nurse.
• Collaborate with 2B, Cath Lab and 6 South East wards to support patient flow.
• Perform general clerical duties, including data entry, filing, mail distribution, photocopying and facility requests.
• Communicate clearly with staff, patients and the public, ensuring patient management systems and journey boards are up to date

About You

You are an experienced administration professional who brings:

• Strong customer service, interpersonal and communication skills
• Excellent written and verbal communication, including a professional telephone manner
• Proven clerical and administrative experience with strong attention to detail
• Accurate keyboard and computer skills

Desirable:

• TAFE-accredited clerical training
• Knowledge of medical terminology
• Experience with electronic medical records, preferably EPIC

Benefits of Working at RMH

• Meaningful Work
  Make a real difference in the lives of patients, families and our community.
• Career Growth
  Access learning, development, and diverse career opportunities.
• Supportive Culture & Belonging
  Join in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• Innovation
  Help shape the future of healthcare through research, technology and new models of care.
• World-Class Excellence
  Work alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefits
  Salary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).
• Work in the Parkville Precinct
  Work in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Interested?

Click Apply to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards.

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.