General Service Officer (Cleaner)

Our Client
Our client is a major ACT Government directorate responsible for essential transport, municipal and city services across Canberra. With a workforce of approximately 2,000 employees operating across more than 50 locations, its services have a direct impact on the everyday presentation, accessibility and operation of the ACT.

Its diverse operations include the maintenance of parks and public spaces, waste and recycling programs, roads and active travel infrastructure, public transport and a range of community and commercial services.

This opportunity sits within an operational team responsible for maintaining Canberra's public open spaces and keeping community environments safe, clean and well presented.

Why Contract With Us
At Charter Diligence, we go beyond just placement — we support our contractors with practical benefits that reflect real-life needs. All contractors engaged through us have access to early cash advances on approved timesheets, offering flexibility in cases of unforeseen expenses or cash flow challenges. Unlike traditional labour hire providers, we understand that life doesn’t always align with a pay cycle — and we're here to help when it matters most. Well, ask your mates if they’re already a Charter Diligence Contractor — chances are, they’re already benefiting from the support we provide.

About the Role
We are looking for a General Service Officer/Cleaner to join our Client’s team in Fyshwick, Canberra. The position is hands-on with a strong focus on cleaning, presentation and upkeep of public spaces. You will primarily be responsible for cleaning duties such as litter collection, amenities cleaning and general site presentation, while also potentially assisting with mowing, pruning, vegetation maintenance and other general outdoor maintenance tasks as required.

• Position: General Service Officer
• Rate: $43.82 per hour + super
• Location: Fyshwick ACT
• Hours: Typically 38 hours per week
• Start Date: ASAP
• Duration: 3 months

Key Responsibilities

• Perform grounds, horticultural and general outdoor maintenance across public spaces and community areas
• Carry out mowing, edging, weeding, pruning and general vegetation maintenance
• Complete litter collection, fallen leaf removal, cleaning and presentation duties
• Assist with the cleaning of public facilities, amenities and surrounding areas
• Operate mowers, blowers, whipper snippers and other horticultural or maintenance equipment safely
• Conduct pre-start inspections of vehicles, machinery, tools and equipment
• Complete basic equipment maintenance and promptly report faults or damage
• Assist with tree, shrub and weed management activities
• Follow allocated work programs, supervisor directions and daily maintenance schedules
• Read and follow Standard Operating Procedures, equipment manuals and relevant safety information
• Identify hazards and maintain safe work areas around members of the public and other workers
• Follow WHS requirements and correctly use required PPE
• Drive between worksites or operational locations where required
• Work effectively both independently and as part of an operational crew
• Communicate completed work, hazards and additional maintenance requirements to supervisors
• Use mobile devices where required to receive instructions, communicate and record work activities
• Maintain professional conduct when working around members of the Canberra community
• Contribute to consistently high standards of cleanliness, safety and presentation across assigned areas

About You
You will ideally bring practical experience in parks and gardens, horticulture, grounds maintenance, landscaping, council operations, facilities maintenance or another physically demanding outdoor environment.

Mandatory Requirements

• Recent National Police Check already completed and available
• Current C Class driver's licence
• Current White Card
• Current Asbestos Awareness Card
• Current Silica Awareness Certificate
• Valid Australian working rights (no sponsorships available)
• Ability to provide evidence of required licences, tickets and compliance documentation promptly
• Ability to safely meet the physical and manual handling requirements of the role
• Willingness to work outdoors in varying weather conditions
• Willingness to wear required uniform and PPE
• Ability to work from different depots or locations where operationally required

Highly Regarded

• Medium Rigid (MR) driver's licence or higher
• Temporary Traffic Management qualification
• Previous parks, gardens, horticulture, landscaping or grounds maintenance experience
• Experience operating commercial mowing and horticultural machinery
• Experience within government, council or public-space maintenance environments
• Experience completing machinery and vehicle pre-start checks
• Basic equipment maintenance and fault identification experience

You will be physically capable of undertaking regular manual work including walking, lifting, bending, squatting, reaching and repetitive tasks. The source position requirements also involve frequent outdoor work, machinery operation and driving between worksites.

Reliability is essential. You should be punctual, safety conscious and comfortable following instructions while also being capable of working independently. Good communication skills, basic literacy and confidence using a mobile device in the workplace are also important.

Application Process Due to the high volume of applications and the limited submission timeframe, we may not be able to contact all applicants. This is not a reflection of interest, but a result of operational constraints. As part of mandatory government contract requirements, priority will be given to candidates who have completed all necessary compliance checks. For applicants with privacy concerns regarding work rights verification submission, documents may be presented in person at our local offices for sighting.
We encourage candidates who are passionate about making a difference and possess the necessary experience and skills to apply. Please apply to this job post or submit your CV along with a cover letter detailing your qualifications and interest in the role to ***********@charterdiligence.com.au. For confidential inquiries, contact our recruitment team at (02) 7208 7*** (Sydney), (03) 9001 7*** (Melbourne), (07) 3866 7*** (Brisbane), or (08) 6118 77***(Perth).

Charter Diligence is an accredited recruitment agency for the Australian Federal Government and State Governments. We acknowledge the Traditional Owners of the lands on which we operate and pay respect to Aboriginal and Torres Strait Islander Elders past and present. Charter Diligence is a 100% Australian-owned equal opportunity and LGBTQIA+ equity consulting firm and recruitment agency that provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
Additional information

• Immediate opportunity available
• $43.82/hour + super
• Fantastic opportunity to work with a great crew