WA OPERATIONS MANAGER – TANKER & PACKAGED

WA Operations Manager - Tanker & Packaged

Fulltime position with company car and fuel card provided.

About Matic

Matic Group is a progressive and diversified transport and logistics company committed to Safety, Our Customers, Teamwork, and a pledge to exemplary performance. Matic Group has established itself as a market leader in transport service solutions and draws its strength from a customer-centric focus, our employees, and a determination to succeed. 

Due to continued growth and upcoming projects, Matic Transport Australia is seeking a WA Operations Manager to support the National Operations Manager -MTA and lead our Tanker & Packaged division.

About the role

To provide safe, compliant and commercially effective leadership of Matic Transport Australia's (MTA) WA Tanker & Packaged Division across multiple sites, servicing clients with the transport of bulk and packaged cementitious products, controlled waste and other products via a mixed fleet of local and linehaul pneumatic tankers, Isotainers, tautliner operations and semi-trailers. The role is accountable for operational performance, people leadership, Work Health Safety and Environmental compliance as well as Chain of Responsibility/Heavy Vehicle Operations compliance in a safety-critical environment.

The position oversees operations to ensure a seamless, consistently high standard of service across all required freight tasks. The role requires excellent communication with clients and across the business, building strong relationships that protect and grow Matic Group's position as a trusted and safe transport partner.

Key responsibilities

• Provide day-to-day leadership, direction and performance management to Operations Supervisors and depot-based teams across the WA Tanker & Packaged Division

• Be contactable after hours (inclusive of weekends) to support MTA operations

• Undertake regular travel between WA sites, including regional/remote locations which may require overnight stays of 1 night or more

• Recruit, induct, coach and develop Supervisors and drivers in line with Matic Group's people and performance frameworks

• Set clear expectations, conduct regular performance conversations, and manage conduct or performance issues in conjunction with HR

• Manage subcontractor performance and relationships ensuring they are aware of Matic Group's requirements

• Foster a positive, safety-first, respectful and accountable culture across the Tanker & Packaged Division

• Act as the primary point of contact for MTA clients on operational performance, service delivery and issue resolution across cement and lime freight tasks

• Build and maintain strong working relationships with MTA clients, principal contractors and suppliers for the Division across all WA sites

• Negotiate and manage service delivery expectations, escalating commercial or contractual matters to the National Operations Manager - MTA as required

Job Description is available upon request.