Team Leader Aquatic Operations - Broadmeadows Aquatic Leisure Centre (BALC)

Job Description

• Full Time - Fixed Term Contract for 10 months
• $83,714 per annum plus superannuation
• Join the Active Living team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. The active living team exist to empower, activate and connect our community.

This position is responsible for the day-to-day leadership and coordination of aquatic operations at Broadmeadows Aquatic and Leisure Centre, including the supervision, development and support of Pool Lifeguards and Duty Supervisors. The role oversees aquatic safety, pool operations, water quality, emergency preparedness, compliance, and service delivery to ensure a safe, efficient and high-quality experience for all facility users.

The position of Team Leader Aquatic Operations is a 10-month contract role based at Broadmeadows Aquatic and Leisure Centre(BALC). It's responsible for ensuring high quality aquatic and recreation opportunities to residents and visitors in a safe, friendly, and welcoming environment through the development and promotion of excellence and professionalism in aquatic services and operations.

What you’ll be doing:

• Ensure the health and safety of all members of the public using the facilities by adhering to the Royal Lifesaving Society ‘Guidelines for Safe Pool Operation’, and ‘Safer Public Pools Code of Practice’ and other applicable guidelines and regulations.
• Foster and promote a safety focused organisational culture by ensuring compliance with relevant guidelines and regulations.
• Ensure the highest quality standards are maintained relating to water safety and aquatic operations.
• Ensure the appropriate recruitment, training, supervision and rostering of all Pool Lifeguards to ensure the highest standards of safety, service delivery and cleanliness are maintained.
• Supervision of facility maintenance work undertaken by contractors and staff to ensure safe work practices are maintained, work is completed in a satisfactory manner, and required documentation is provided and retained on file.
• Ensure compliance with all administration procedures. These include the development and communication of staff rosters, completion of timesheets, work arrangements, recording of maintenance work, cleaning, safety, staff training and other information as may be requested by the Aquatic Services Coordinator.
• Assist the Aquatic Services Coordinator to develop and implement a Pool Lifeguard staff training plan to ensure a high standard of expertise in aquatic services is maintained.

The skills and experience you’ll bring to the role:

• Demonstrated knowledge and understanding of Royal Lifesaving Society ‘Guidelines for Safe Pool Operation’, and other relevant guidelines and regulations.
• Skills in the development, administration and evaluation of a wide range of recreation programs and services.
• Demonstrated knowledge in the promotion of services, marketing and public relations relevant to Aquatic Facilities.
• Demonstrated understanding and knowledge of public health and safety issues relevant to Aquatic Services Operations.
• Excellent communication skills including effective community liaison.
• Ability to identify customer needs and expectations, decide the appropriate action and respond accordingly.
• Ability to gain cooperation and communicate effectively both verbally and in writing to a broad range of people from diverse backgrounds and cultures.

Required Certifications & Qualifications: 

• Tertiary qualifications relating to sport and recreational management or a similar field. Or lesser formal qualifications with demonstrated skills and relevant experience in the facilitation of aquatic operations, including supervision of employees within an aquatic environment.
• Aquatic Technical Operator’s Certificate
• Current Pool Lifeguard Award
• Provide First Aid Certificate
• Working With Children Check (WWCC)
• Current Driver’s Licence

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

For any queries, please contact us at [email protected].

Applications will be reviewed progressively throughout the advertising period. This role may close once a sufficient number of suitable applicants has been received. To ensure your application is considered, please apply as early as possible.