Enrolments and Accounts Officer - Early Learning

Play a key people-focused administrative role supporting families and the delivery of high-quality early learning services on campus.

- Salary Package: $77,235 p.a. (pro rata for part-time appointment) plus superannuation

- Employment Type: Fixed-term until 7 April 2027, part-time position (30 hrs per week, Monday to Friday)

- Excellent conditions including free gym, additional leave plus other benefits

- Not for profit organisation

THE ROLE

We are seeking an Enrolment and Accounts Officer to join Banksia Cottage Early Learning Centre at Macquarie University. This is a fixed term, part-time position (30 hours per week, Monday through Friday).

The successful candidate will be based at Banksia Cottage, working collaboratively with the Centre Manager and the Early Learning Administration and Management team. This role focuses on enrolments and accounts administration and does not involve working directly with children. The centre is conveniently located on campus and within walking distance.

Reporting to the Centre Manager, you will provide high-quality administrative support to ensure smooth and efficient enrolment processes and accurate accounts management for families attending our centres. You will maintain compliance with regulatory and organisational requirements while delivering exceptional customer service.

We are looking for someone who:

• Has proven experience providing administrative support in an early learning environment or similar.
• Is highly organised with exceptional attention to detail and records management.
• Demonstrates strong time management and clear, professional communication skills.
• Is proactive, adaptable, and able to work both independently and collaboratively.
• Builds positive, professional relationships with families, colleagues, and other stakeholders.

In return you will enjoy competitive pay plus a range of salary packaging options and other benefits including:

• Above award pay
• Professional development opportunities
• Paid staff meetings
• Free access - Macquarie University Sport & Aquatic Centre
• Additional concessional leave days
• Access to our staff wellbeing program, staff support services, & employee flu shot program
• Discounted corporate health insurance
• Reward app to earn extra bonus points to use at the Campus Life outlets

KEY RESPONSIBILITIES

• Perform key tasks including maintaining family accounts, processing enrolments, managing the waitlist and proactively supporting occupancy growth
• Act as the first point of contact for enrolment and account related enquiries, providing accurate information and timely communication, and resolving or escalating issues as appropriate
• Deliver a range of administrative and support services to ensure the smooth and efficient operation of the centre
• Perform general administrative duties such as records management, filing, managing email inboxes, website management, ordering stock and supplies, preparing, updating, and distributing documents
• Build and maintain strong, professional relationships with key stakeholders, including families, third-party providers, and the Early Learning Team
• Ensure compliance with National Quality Framework, Government funding (such as Child Care Subsidy, Inclusion Support and Start Strong Funding and Campus Life policies and procedure
• Actively support and contribute to all diversity, equity, and inclusion initiatives

ABOUT US

U@MQ Ltd is a controlled entity of Macquarie University known as Campus Life.

We are a vibrant, driven, and collaborative organisation that plays a pivotal role in both the student and staff experience with a remit to "bring life to our campus" and contribute positively to our local communities. We have a vision to be custodians of creating a sense of belonging at Macquarie University and are committed to the safety, well-being and empowerment of all children and young people engaging in our programs and to protect them from foreseeable harm.

We believe in a diverse, robust, and supportive work environment. We know our capacity to drive progressive change and offer excellent programs and services is increased when our team has a diversity of backgrounds and experience. We are committed to our people; we embrace diversity and welcome our people just as they are. At Campus Life you will benefit from being part of a dynamic and committed team.

Child Safe Commitment Statement

Campus Life is committed to the safety, well-being and empowerment of all children and young people engaging in our programs and to protect them from foreseeable harm.

Campus Life treats all allegations and complaints about the safety and wellbeing of children seriously and is committed to ensuring that its staff, volunteers and contractors understand the legal obligations to report child abuse and neglect to government authorities.

Every Campus Life employee has a responsibility to understand the important and specific role they play, individually and collectively, to ensure that the well-being and safety of all children and young people is at the forefront of all they do.

ESSENTIAL SELECTION CRITERIA (SKILLS & EXPERIENCE)

• Tertiary qualifications or equivalent experience in administration (or similar),
• Demonstrated experience providing administrative and support services in a diverse working environment (Centre based long day care or Outside School Hours Care is highly desirable),
• Ability to prioritise tasks, exercise initiative, organise resources and meet deadlines,
• High level computer literacy, including Office 365 and experience using (or willingness to learn) registered childcare management software (e.g. Xplor),

OTHER SPECIFIC REQUIREMENTS

• Working with Children Check (or ability to obtain one prior to commencement). Applicants who currently hold a clearance are encouraged to include their WWCC clearance number in their application.
• Criminal History Check (to be undertaken as part of the requirement to commence in the role).
• Commitment to child protection and safety, including completion of relevant child protection and child safety training (Geccko-Foundation Level), or a willingness to undertake the required training.
• Applicants must be legally entitled to work in Australia for the duration of the employment.

VALUES

You share our organisational values of Courage, Agility, Rigour, Empowerment and Support (CARES) and commit to these being visible in your actions and words.

HOW TO APPLY

If you are passionate about contributing to a child-safe, inclusive, and vibrant community, we would love to hear from you and encourage you to apply.

For a copy of the position description or general enquiries please email Chandi Jayanath at ••••@mq.edu.au.

To apply, submit your resume and a cover letter that tells us how you meet the Key Responsibilities and Skills & Experience listed above.

If you need any support or reasonable adjustments throughout this recruitment process, please let us know so we can provide you with the support you need.

Applications Close: Monday 24 August 2026 at 11:59 p.m. (AEST)

*** Applications will be reviewed as they are received, and we reserve the right to progress or decline an application prior to the application closing date.

A Place Where You Belong

At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.