Pre-Sales Consultant (MSP Infrastructure & Cyber Security)

We are specifically seeking candidates with demonstrated MSP consulting or pre-sales experience involving customer discovery, solution design, commercial proposal development, and managed infrastructure or cyber security solutions.
This is NOT an Enterprise Solutions Architect role.If your background has been primarily with enterprise vendors, telecommunications providers, SaaS companies or internal corporate IT, this role is unlikely to be the right fit.
We're looking for someone who has built their career in Managed Services (MSP) or IT consulting, helping small and mid-market businesses make informed technology decisions through practical, commercially sound solution design.
If you've spent your career assessing customer environments, designing managed IT solutions, building proposals and helping customers modernise their infrastructure, we'd love to hear from you.
About RodinRodin Business Solutions has been delivering Managed IT, Cyber Security, Networking, Cloud, IP Voice and Managed Print solutions to Australian businesses since 1993.As we continue to grow, we're investing in our advisory capability and are looking for an experienced technical consultant who enjoys understanding customer challenges and designing practical, well-scoped solutions that genuinely improve their businesses.
The RoleYou'll own the technical pre-sales lifecycle from initial customer engagement through to successful handover to our implementation team.
Working alongside our Account Managers, you'll visit customer sites, assess existing environments, identify opportunities, design fit-for-purpose solutions and produce the documentation that helps us win new business.This is a highly customer-facing consulting role.
What You'll Be DoingConduct onsite customer discovery workshops and technical assessments.Assess existing infrastructure, cyber security and cloud environments.Identify business risks, technical gaps and improvement opportunities.Design Managed IT, Microsoft 365, Azure, Networking, Cyber Security and IP Voice solutions.Produce solution designs, Statements of Work, Bills of Materials and commercial proposals.Support RFP, RFQ and tender submissions.Present technical recommendations to business owners and executive stakeholders.Work closely with Sales throughout the opportunity lifecycle.Ensure accurate technical handover to our Professional Services team.
What We're Looking ForThis experience is essential.You should have most of the following:Significant experience working within an MSP or IT consulting business.Experience as a Pre-Sales Engineer, Solutions Consultant, Solutions Architect or Senior Technical Consultant.Experience conducting customer discovery workshops and technical assessments.Experience assessing customer environments and recommending infrastructure improvements.Strong Microsoft 365 and Azure knowledge.Experience designing networking and cyber security solutions.Experience producing Statements of Work, Bills of Materials and commercial proposals.Ability to explain technical concepts to non-technical decision makers.Full Australian working rights.Current NSW Driver Licence.
You'll Stand Out If You HaveMicrosoft certifications.Sophos, Fortinet or Cisco certifications.Essential Eight knowledge.Experience designing managed security services.Experience across Microsoft 365 migrations, networking, cloud and cyber security.Experience working with SMB and mid-market organisations.
We're specifically looking for someone who understands how MSPs assess client environments, scope managed services, design practical infrastructure solutions and help customers make confident technology decisions.
Why Join Rodin?You'll be joining a growing Australian MSP where technical expertise is genuinely valued.Rather than simply supporting sales, you'll influence how customer solutions are designed, positioned and delivered. You'll work alongside experienced technical and sales professionals, have exposure to a broad range of technologies and industries, and play a key role in helping businesses improve their IT environments.
You'll enjoy:Competitive salary package.Superannuation.Car allowance.Quarterly bonus program.Hybrid working.Company phone and laptop.Ongoing certification support.Professional mentoring and career development.A collaborative team that values doing things properly.