Therapy Coordinator

Therapy Coordinator | Elizabeth, SA

Be the Friendly Face That Makes a Difference

At Early Start Australia, we're passionate about helping children and families achieve meaningful outcomes. We are seeking a highly organised and customer-focused Therapy Coordinator to join our supportive team in Elizabeth, South Australia.

This is an exciting opportunity to play a key role in supporting our clinicians and ensuring families receive an exceptional service experience from their very first interaction with our clinic.

About The Role

As a Therapy Coordinator, you will be the first point of contact for children, families, and referrers accessing our services. Working within a collaborative multidisciplinary environment, you will provide administrative support that helps our clinical team deliver high-quality care.

This role is ideal for someone who enjoys building strong relationships, thrives in a fast-paced environment, and takes pride in delivering outstanding customer service. an

Key Responsibilities

Provide a welcoming and professional experience for clients and familiesManage therapist schedules and appointments across clinic and community settingsRespond to enquiries via phone, email, and online channelsMaintain accurate and confidential client recordsSupport accounts receivable processes and NDIS claiming requirementsAssist clinicians with administrative tasks related to service deliveryComplete data entry, document preparation, and general administrative dutiesBuild and maintain positive relationships with clients, families, and stakeholders

What We Offer

✅ Supportive and collaborative team culture

✅ Opportunities for ongoing learning and career development

✅ Access to a national administration network for bookings, invoicing, and NDIS support

✅ Diverse and rewarding work where you can make a genuine impact

✅ Employee wellbeing initiatives and staff benefits

✅ The opportunity to contribute to positive outcomes for children and families

About You

To be successful in this role, you will have:

Previous experience using practice management software (essential)Knowledge of NDIS administration processes or similar funding systemsStrong customer service and communication skillsHigh attention to detail and organisational skillsProficiency in Microsoft Office, including Outlook, Word, and ExcelThe ability to manage competing priorities and work independentlyA proactive attitude and commitment to continuous improvement

Essential Compliance Requirements

Working with Children CheckNational Police CheckNDIS Worker Screening CheckCurrent CPR and First Aid Certification

Why Join Early Start Australia?

At Early Start Australia, we believe that great outcomes start with great people. We foster a culture of collaboration, respect, and professional growth, where every team member is valued and empowered to make a difference.

If you're looking for a rewarding administrative role where your work directly supports children and families, we'd love to hear from you.

Apply today and become part of a team that's making a positive impact every day.