Administrator - (Therapy Coordinator)

Support children, families, and a passionate allied health team in a fast‑paced, client‑focused clinic environment.

About The Role

As our Therapy Coordinator, you will sit at the heart of our clinic, ensuring families receive a warm, seamless, and supportive experience from their very first contact with us.

Your work will be highly customer‑facing, involving regular communication with parents, caregivers, and external providers. You’ll coordinate schedules, manage therapy plans, support NDIS‑related administration, and oversee key operational processes in a dynamic, fast‑moving environment.

Success in this role comes from being organised, adaptable, and confident juggling competing priorities while maintaining a calm, friendly, and professional approach.

Your Key Responsibilities

Coordinate and optimise therapist schedules and client appointmentsRespond quickly to changes in availability and update our practice management systemConduct onboarding calls with families and support risk assessment processesManage the administration task queue and delegate tasks effectivelyOversee invoicing and service delivery summaries across NDIS, Medicare, and private fundingGenerate and maintain Therapy Support PlansPrepare accurate reports on caseloads, productivity, and client data

What You’ll Bring

Strong organisational skills and the ability to thrive in a fast‑paced, high‑volume environmentConfident, empathetic communication with families and cliniciansAbility to collaborate effectively with therapists, leadership, and external stakeholdersProficiency in phone, email, and PMS‑based communicationKnowledge of the NDIS and experience in a therapy or healthcare setting (highly regarded)Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid

What’s in It for You?

A welcoming, supportive clinic team that values your contributionOngoing training, development, and genuine career progressionThe opportunity to make a meaningful impact on the lives of children and families

About Us

Early Start Australia is a national leader in multidisciplinary allied health services, delivering evidence‑based early intervention therapies to children and their families. Our mission is to create brighter futures and that starts with the people who support our clients every day.

Ready to Apply?

If you’re looking for a role where your work truly matters and where your skills are recognised and supported, we’d love to hear from you!

Apply now and become part of a growing organisation that’s changing lives every day.

Early Start Australia places a high priority on the principles of respect, equity and diversity. As an employer of choice, we strongly encourage applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.