Medical Receptionist

CARE isn’t just in our name – it’s how we work, every day.

At our renowned Riverina Cancer Care Centre in Wagga Wagga, we are seeking a dedicated and patient-focused Medical Receptionist to join us in a permanent, full-time position for 5 days per week, Monday to Friday inclusive.

This role will support our passionate and dynamic team in delivering high-quality cancer care services to the local community. As part of a patient-centric organisation, you will play a crucial role in ensuring smooth operations and exceptional care for our patients. This role reports directly to the Centre Manager.

What’s Involved:

We are looking for an enthusiastic and motivated individual with some medical administration experience, with radiation oncology or medical oncology experience ideal.

Your responsibilities will include:

• Patient liaison: Welcoming patients, answering calls, managing correspondence, and scheduling appointments.
• Patient administration: Billing, accurate data entry in our e-management system (Mosaiq), and managing records.
• Liaising with hospitals, specialists, and allied health professionals.
• Supporting doctors, coordinating with nurses, and assisting allied health staff in delivering patient care.

Who You Are:

• Demonstrated ability to work with empathy and compassion.
• Demonstrated ability to multitask.
• Passionate about delivering outstanding customer service.
• Experience in a hospital or day hospital setting is desirable.
• Comfortable working in a collaborative team environment.

What You Bring:

• Experience in a medical practice or oncology setting is highly regarded.
• Familiarity with Medicare, DVA, and Private Health Insurance.
• Well-developed organisational and time management skills.
• Excellent verbal and written communication skills.
• Ability to use multiple software systems and proficient in Word and Excel.
• Knowledge of medical terminology.
• Ability to build and maintain strong relationships with key stakeholders.

What We Offer:

• No shiftwork and stable hours Monday to Friday.
• A growing company with a supportive and collaborative culture.
• Competitive salary and benefits package, including 5 weeks of annual leave (pro-rated for part-time).
• Professional and career development opportunities.
• Annual multi-day Staff Conference and Staff Awards.
• The chance to be part of a leading-edge cancer care centre delivering high-quality patient care to the local community.

We are investing more into our people as evidenced by our growing staff satisfaction from our recent Employee Surveys (increase from 72% to 78% overall satisfaction in the last 12 months).

To see more of what we can offer you, and our culture – please visit: https://cancercare.com.au/employment-opportunities/

How to Apply:

If this sounds like the role for you, please submit your resume by clicking the ‘APPLY’ button below.

Please note that this position requires the candidate to be onsite, and as such, we are unable to consider applications from candidates currently living overseas and those seeking to work from home. We appreciate your understanding.

Interviews will be conducted on a rolling basis, and applications will close once the right candidate is found.

About Cancer Care Associates:

Cancer Care Associates (CCA) is a leading oncology provider in Australia, committed to delivering integrated, evidence-based cancer care. Our multidisciplinary teams of Doctors, Nurses, and Technicians work together to provide personalized care, ensuring that patients receive rapid access to treatment. With expansion plans across New South Wales, including new centres in Taree, Miranda, and new development plans for Queensland which include our recently-opened Noosa site, and Caboolture, we are committed to making cancer care accessible and affordable across both metro and regional communities.

All applicants must comply with the relevant State Health Policy Directive, with immunisation and screening requirements based on role risk. CCA follows this to protect patients, staff, and visitors, especially immunocompromised individuals, from vaccine-preventable diseases.