Home Services Team Leader

Lead a practical team. Make a real difference in the community

Community Transport Services Tasmania (CTST) is a not-for-profit organisation dedicated to helping Tasmanians remain independent, connected and supported within their communities. Through our Home Services program, we assist older Tasmanians to live safely and comfortably in their homes through the delivery of home maintenance, domestic assistance and related support services.

We are seeking an experienced and hands-on Home Services Team Leader to lead our Home Services team and ensure the delivery of high-quality, responsive and customer-focused services across Northern Tasmania.

This is an exciting opportunity for a practical leader who enjoys balancing people leadership, operational coordination and hands-on problem solving.

About the Role

Reporting to the Executive Manager Service Delivery, you will be responsible for leading and supporting a team delivering home maintenance and domestic assistance services to older Tasmanians. You will oversee daily operations, coordinate resources, support continuous improvement initiatives and ensure services are delivered safely, efficiently and to a high standard.

Importantly, this is not a desk-bound management role. While you will provide leadership and oversight, you will also be comfortable getting out into the field, supporting your team and helping to resolve operational challenges when required.

About You

You are someone who combines practical experience with strong leadership capability.

You may have come from a trade, building maintenance, facilities management, property maintenance, home care or similar service environment. Most importantly, you understand how to coordinate people, manage workloads and deliver quality services for customers.

You will bring:

• Experience leading or supervising teams in a service delivery environment

• Strong practical knowledge of home maintenance, repairs, facilities, property services or a similar field

• Sound judgement and a common-sense approach to problem solving

• Excellent communication and relationship-building skills

• A commitment to customer service and positive outcomes

• Strong organisational and planning capabilities

• Confidence using technology, systems and Microsoft Office

• A focus on safety, quality and continuous improvement

A trade qualification or demonstrated experience in building maintenance, home maintenance, handyperson services or a related field will be highly regarded, but we welcome applications from candidates with equivalent practical and leadership experience.

Why Join CTST?

• Meaningful work that supports older Tasmanians to live independently

• A leadership role with variety, autonomy and purpose

• An opportunity to shape and improve an important community service

• Supportive and collaborative organisational culture

• Salary packaging benefits available through our not-for-profit status

How to Apply

To view the full position description, visit https://www.ctst.org.au/work-with-us

Applications must include:

• A current resume

• A brief statement addressing the required knowledge, skills and experience

Applications will only be accepted via SEEK.

Please contact ••••@ctst.org.au if you have any questions.

Interviews may commence at any time.

CTST is committed to equality, diversity and inclusion, where everyone is welcomed and supported.