Medical Imaging Administrator

Why Join RMH?

• Multiple opportunities available | 12 month fixed term and ongoing part time and full time roles
• Support patients through their care journey
• Close to Public Transport | Generous Salary Packaging | Additional leave entitlements

About the role

Multiple opportunities are available, with a 12-month fixed-term and ongoing positions across part-time and full-time hours.

Join Medical Imaging Services at The Royal Melbourne Hospital and play an important role in supporting patients throughout their care journey.

As a Medical Imaging Administration Officer, you will provide welcoming, professional customer service while managing patient bookings, registration and reception activities. You’ll provide clear appointment and preparation information, respond to patient enquiries and concerns, and work closely with Administration Team Leaders and clinical teams to ensure a smooth patient experience.

Key Accountabilities

• Provide professional and welcoming customer service to patients and visitors.
• Manage patient bookings, registration and reception activities accurately and efficiently.
• Provide clear and appropriate information to patients about appointments and preparation requirements.
• Respond to patient enquiries and concerns, escalating issues to the Team Leader when required.
• Complete general administration and daily operational tasks across Medical Imaging.
• Work collaboratively with the Medical Imaging team to support safe, efficient and patient-centred services.

About You

You are a customer focused administration professional who brings:

• Strong customer service, interpersonal and communication skills
• Excellent written and verbal communication, including a professional telephone manner
• Proven clerical and administrative experience with strong attention to detail
• Accurate keyboard and computer skills

• Previous experience within a healthcare environment would be advantageous

Benefits of Working at RMH

• Meaningful WorkMake a real difference in the lives of patients, families and our community.
• Career GrowthAccess learning, development, and diverse career opportunities.
• Supportive Culture & BelongingJoin in a diverse and values-led organisation built on kindness, collaboration and inclusion.
• InnovationHelp shape the future of healthcare through research, technology and new models of care.
• World-Class ExcellenceWork alongside leading healthcare professionals at one of Australia's premier public hospitals, within the Parkville Precinct—one of the world's leading biomedical and research precincts.
• Enjoy great employee benefitsSalary packaging of up to $12,000 tax free and generous leave entitlements, including additional annual leave and a monthly accrued day off for eligible full-time staff (role/EBA dependent).

• Work in the Parkville PrecinctWork in the Parkville precinct with excellent public transport, onsite parking options and access to staff health services.

Interested?

Click Apply to submit your application, including a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.