Customer Business Specialist

About the Role

Here at Pilbara Ports, we want to help our communities and customers thrive. We know our success is defined by the success of the communities in which we live and work - this ethos lies at the heart of what we do.  

We are committed to advancing an inclusive and diverse workplace culture where people feel engaged, included, valued, and respected. We are proud of the talent and diversity of our workforce - our people are key to our current and future success.

This is a great opportunity to be part of the world’s largest bulk export port authority, encompassing the operating ports of Ashburton, Dampier, Port Hedland and Varanus Island, and five future port sites. You will be responsible for ensuring that port and lease agreements for customers and other commercial aspects are undertaken and managed to enable Pilbara Ports to meet its commercial obligations.

About You

This role will suit you if you enjoy diversity, seek out opportunities for growth, and connect with Pilbara Ports' values of Safety, Excellence, Teamwork, Integrity and Care. Your previous experience in the management and interpretation of commercial leases or agreements in an industrial setting will contribute to your success in this role. You will be the type of person who enjoys operating in a fast-paced environment, with complex deliverables and challenging deadlines.

The Benefits

Our employees are rewarded with a range of benefits which include:

• 13% superannuation
• 4 weeks annual leave
• 18 weeks paid parental leave
• Access to training and development opportunities
• Access to Employee Assistance Program for you and your family
• Employee and Service Recognition Reward Programs
• Height adjustable desks and ergonomic assessments
• Free skin checks and flu vaccinations
• Corporate and PPE uniform provided

Here at Pilbara Ports, we are committed to advancing an inclusive and diverse workplace culture where people are engaged, included, valued, and respected for their contributions. We are proud of the talent and diversity of our workforce - our people are key to our current and future success.

Pilbara Ports’ Diversity and Inclusion Plan focuses on building frameworks and programs that support an inclusive workplace culture. We are an equal opportunity employer and support a work environment that is free of discrimination and harassment.

How to apply:

If you are interested in this position, please upload your resume along with a cover letter that tells us why you are the right person for the role.

A full job description can be found on our website.

For further information please contact Simi Joseph on 0439 492 ***.

Applications close on 16 August 2026.