Return and Earn Warehouse Supervisor

Company description:

ST VINCENT DE PAUL SOCIETY NSW

Job description:

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values  it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

• Key leadership role that will balance hands-on operational duties with supervisory responsibilities
• Role has opportunity to help establish and grow a successful new operation
• Not for profit salary tax-free benefits

We are seeking a motivated and hands-on Site Supervisor to lead daily operations at our newly established site in Wyong. This role is ideal for an experienced operational leader who enjoys working alongside their team, delivering exceptional customer service, and taking ownership of site performance. This is not a desk-based position, approximately 90% of the role involves working on the floor, operating and overseeing machinery, supporting customers, managing workflow, and ensuring the site operates safely, efficiently, and in compliance with company standards.

As a key leader within the business, the successful candidate will work closely with the Area Manager and broader management team to establish strong operational practices, drive continuous improvement, and contribute to the long-term success of the site.

• Lead daily site operations and ensure all activities are completed safely and according to standard procedures
• Provide a safe environment for workers and visitors, ensuring that WHS procedures are understood and complied with at all times
• Provide hands-on support to the team, including machine operation and troubleshooting.
• Coach, mentor, and develop team members to achieve high levels of performance and engagement.
• Monitor team performance and provide feedback to management
• Complete daily operational activities including labour-efficient rostering, approving employee timesheets and payroll submissions through company systems.
• Identify, investigate, and resolve discrepancies in Point of Sale (POS) transactions, ensuring timely reconciliation and accurate reporting of any variances.
• Lead by example in driving quality outcomes and continuous improvement initiatives

• Previous supervisory or leadership experience in an operational environment
• A strong focus on safety, quality, customer service, and team development
• Strong customer service and customer engagement skills
• Experience in processing customer goods and managing customer transactions Point of Sale (POS) system experience
• Experience using computer-based payroll and rostering systems
• Availability to work the weekend - site is open 6 days - Monday to Saturday; with potential to open on Sundays
• Current Forklift Licence
• Reliable transport

If this sounds like you, don't wait - apply now, we are interviewing applications as we receive them.

We offer:

• Supportive Team - Join a welcoming, values-driven team with a strong sense of community.
• Boost Your Take-Home Pay - Access up to $15,900 in tax-free benefits for everyday expenses.
• Career Progression - Grow with clear pathways to leadership and internal opportunities.
• Learning & Development - On-demand training to support your professional growth. 
• Wellbeing Support - EAP and wellness services to support your mental and physical well-being. 
• Inclusive Culture - Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits - 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages. If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

The Society is committed to being a Child Safe organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.

We offer:

Not for profit tax free benefits. On-demand training to support your professional growth.