Medical Receptionist

Medical Receptionist – Bookings Team 

📍 The Wesley Hospital, Brisbane | Full Time 

We’re seeking a confident and detail‑focused Medical Receptionist to join our bookings team at The Wesley Hospital. This role plays a key part in coordinating patient bookings and supporting clinical teams within a busy hospital environment. 

You’ll be responsible for managing patient bookings, coordinating schedules, and acting as a key point of contact between patients and clinical teams. 

About the role: 

• Manage a high volume of patient bookings over the phone 
• Be the primary contact for incoming booking enquiries 
• Provide clear information to patients regarding appointments and preparation 
• Liaise closely with Radiologists, Nursing staff, and clinical teams 
• Ensure booking details and patient information are accurate 
• Support administrative workflows within a structured bookings environment 

Working pattern: 

• Monday to Friday between 6:30am-9pm 
• 10‑hour shifts, with one rostered day off per week 
• Optional weekend work available once fully trained 

About you: 

• Previous experience in a phone‑based bookings, contact centre, or medical administration role 
• Confident and professional phone manner 
• Strong attention to detail and ability to manage competing priorities 
• Comfortable working in a fast‑paced, process‑driven environment 

Why join us: 

• Work within a respected hospital setting 
• Structured onboarding and training 
• Predictable weekday roster with flexibility 
• A focused role where bookings and coordination are your core responsibility 

Apply now to join the Bookings Team at The Wesley Hospital.