Patient Travel Officer

This role is based in Tennant Creek, NT, 0860. Relocation and Subsidised housing available for applicants outside of Barkly Region.

Make a real difference in Aboriginal health while leading a dedicated rural and remote healthcare team across the Barkly Region.

About Anyinginyi Health

Anyinginyi Health Aboriginal Corporation is a community-controlled organisation committed to delivering culturally responsive, holistic primary healthcare services to Aboriginal people across the Barkly Region. Through a strong focus on prevention, health promotion, community engagement and culturally safe care, our team works to improve health outcomes and strengthen communities.

About the Role

Anyinginyi Health Aboriginal Corporation is seeking a dedicated and culturally responsive Patient Travel Officer to join our Health Services team in Tennant Creek.

This rewarding role supports Aboriginal clients to access specialist healthcare services by coordinating travel, accommodation, and appointment arrangements while also maintaining accurate clinical records. You will play an important advocacy role, helping clients navigate healthcare systems and ensuring they receive the support they need to attend essential medical appointments.

Key Responsibilities

• Coordinate travel and accommodation arrangements for clients attending specialist appointments.
• Assist with Patient Assistance Travel Scheme (PATS) applications and administration.
• Communicate with clients and families regarding appointments and travel requirements.
• Provide support and advocacy to ensure clients understand and can access healthcare services.
• Maintain accurate clinical records in accordance with AGPAL guidelines.
• Manage medical record filing, archiving, security, and retrieval processes.
• Work collaboratively with healthcare professionals and support staff to deliver high-quality services.

What We’re Looking For

Essential Requirements

• Strong communication and interpersonal skills.
• Respect for Aboriginal culture and the ability to communicate sensitively with Aboriginal people and communities.
• Experience working independently while remaining a strong team contributor.
• Sound administrative and computer skills, including Microsoft Office.
• Understanding of primary health care and the unique challenges faced by Aboriginal and Torres Strait Islander peoples.
• Knowledge of the Tennant Creek and Barkly Region.
• A current NT Driver’s Licence (or ability to obtain one).
• The ability to obtain an NT Working with Children Clearance (Ochre Card).

Desirable

• Experience working in Aboriginal Community Controlled Health Organisations (ACCHOs).
• Knowledge of Communicare.
• Remote NT experience.

What’s on Offer?

Salary

Administration, Support & Management (Admin): $75,291.13 – $78,460.14 per annum

Benefits

• Superannuation paid at 12%
• Salary packaging up to $15,899.94 per annum 
• Six weeks annual leave 
• Professional development support and study allowance 
• Remote retention and travel allowances 
• Bilingual allowance opportunities 
• Free access to Anyinginyi Health Clinic services and prescriptions 
• Free general dentistry (excluding lab work costs)

Why Tennant Creek?

Enjoy year-round sunshine, stunning landscapes and a welcoming community while living in the heart of Australia. Tennant Creek offers the benefits of regional living with access to schools, shopping, sporting facilities, a regional hospital, airport and essential services. It’s the perfect place to build a rewarding career and lifestyle.

Apply Now

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

To apply, submit:

• A one-page cover letter addressing the selection criteria
• Current resume/CV

Applications can be submitted through the Anyinginyi Health website or emailed to hr@anyinginyi.com.au.