Service Administration

Role Overview

We’re seeking a detail-oriented and proactive Service Administration Officer to join our dynamic service department. This role is pivotal in ensuring smooth day-to-day operations, accurate data management, and exceptional support to both internal teams and external fleet companies. If you thrive in a fast-paced environment and have a knack for precision, we’d love to hear from you.

Key Responsibilities

• Perform accurate and timely data entry of service jobs, customer details.

• Maintain and update customer records, service histories, and warranty information

• Support the Service Manager with administrative tasks, reporting, and compliance requirements

• Sorting approval for repair work through fleet companies.

• No customer facing contact.

Essential Skills & Experience

• Proven experience in data entry with high accuracy and attention to detail

• Strong administrative background, preferably in a service or technical environment

• Proficient in Microsoft Office Suite

• Excellent communication skills – both written and verbal

• Ability to multitask, prioritise, and work independently under pressure

• Strong organisational and time management skills

Desirable Attributes

• A team player with a positive attitude and willingness to learn

If you think this is the role for you please contact Rylie or Liam on 5221 1227

or

**********@smithsofgeelong.com.au

Only successful applicants will be contacted.