Service Receptionist - Beachside Volkswagen

Frankston, Full Time, Automotive
Please Quote Reference Number 18220

• Full time permanent opportunity
• Experience in reception or customer-facing roles is a plus
• Supportive work environment

The Bayside European Motor Group is a family-owned and operated automotive retail business, representing multiple brands across locations spanning from Elsternwick to the Mornington Peninsula. We specialize in providing reliable automotive services and sales to customers throughout Melbourne. Additionally, our Fleet Department caters to clients across Australia, ensuring comprehensive coverage. We take pride in delivering exceptional customer service and high-quality automotive solutions.

The Role

This is a full-time permanent position on-site role located in Frankston South, VIC, for a Service Receptionist.

The Service Receptionist will be responsible for greeting customers, managing service appointments, answering calls, maintaining records, and assisting with administrative tasks. The role requires professionalism, strong organizational skills, and the ability to manage multiple tasks effectively while providing excellent customer service.

Requirements:

• Strong communication and interpersonal skills for handling customer inquiries and interactions
• Proficient organizational and administrative abilities, including appointment scheduling and record management
• Experience in multitasking and working in a fast-paced environment
• Basic computer skills, including familiarity with scheduling software and email communication
• Professional demeanour and ability to provide exceptional customer service
• Previous experience in reception or customer-facing roles is a plus
• Knowledge of the automotive industry or service department operations will be advantageous
• High school diploma or equivalent; additional certifications in customer service or administration are beneficial

If you think you have what it takes to excel in this role, APPLY NOW through our online application form with a current CV and Cover Letter (including at least 2 references).