Student Service Officer

Urgently require 2 Student Service Officers ( 1 - Permanent Full-Time, 1 - Full-Time on 1 year Contract)   

RTO based in Sydney CBD. Interviews begin next week! 

Successful candidates will be required to:

• Ensure that the RTO maintains compliance with the regulatory standards for RTOs
• Monitor accuracy and consistency in documentation and student Data Management system
• Assist students in all areas of their enrolment (processing necessary paperwork, interpreting data and conveying accurate information regarding attendance, course progress and payments)
• Manage and maintain all Compliance and Student Record Intervention in relation to Attendance, Academic performance and any other Requests
• Provide general administrative support to Academic, Student Services, Marketing, Admissions issuing of Offer Letters and eCoes, and all areas of the college as would be required
• Understand and provide accurate information about the College's courses, timetable, policies and procedures
• Update records management accurately of College Database (RTO Manager) and eLearning (Moodle)
• Perform Administrative/Reception, Academic and Marketing support functions, including Admissions when required

Essential Requirements:

• Experience with RTO Manager and E Learning (Moodle) Platform
• Meeting deadlines in monitoring student attendance and academic progress
• Effective implementation of intervention policy to ensure student comply with their visa conditions
• Excellent communication (written and verbal), organizational and time management skills
• Good planning and organization skills and an impeccable attention to detail
• Advanced computer skills Word, Excel, Outlook and PowerPoint (minimum)
• Sociable, motivated and enthusiastic personality
• Practical experience in using PRISMS
• A willingness to work flexible hours & do what is required when the college cycle requires it
• Permit to work in Australia

Desired criteria:

• Previous work experience in Student Services or Compliance in a CRICOS registered training organization
• Knowledge of National Code and Vocational Education and Training Industry
• Experience using RTO Manager database
• Bilingual

If you are keen, please send up an updated Resume along with a Cover Letter at john@doloresrecruitment.net              or call 1800 984 048

Always remember, "Never Give Up! Success is just around the corner."