Case Worker Youth Services

Accordwest believes ‘Every Story Matters’, not just for our clients, but for our employees as well.

About Accordwest

Located and servicing people across the coastal and inland regions of the Southwest, the Gnaala Karla Booja of the Noongar nation, Accordwest is a not for profit (NPO) with a passion for helping our clients become more engaged, connected, and resilient, so they can go on to live strong, independent, and meaningful lives. 

At Accordwest, our values guide how we work, lead and support each other. We are committed to living our values with Act with Integrity, Demonstrate Courage and Journey Together in everything we do, from the way we collaborate to the way we servce our clients and communities. We're looking for people who not only bring strong skills and experience, but who also embody these values through their everyday actions, decisions and interactions. 

We have an exciting opportunity for a passionate and experienced Case Worker – Youth Services to join our Youth Support team, providing case work supports to young people aged 15 to 25. You will be joining a highly experienced and supportive team, led by the Team Leader Youth Services and Manager Community Services.

You will have high-level case management skills and a genuine commitment to supporting young people through a trauma‑informed, strengths-based, client-centred approach. The Case Worker role provides flexible supports to young people with complex needs, assists them to build independence and stability, and works collaboratively with a wide range of services to ensure holistic, wrap‑around support. You will also contribute to group-based life skills and wellbeing programs designed to build confidence, capability, and connection.

If you are someone looking for a challenge and are ready to join an incredible team of professionals in our organisation, we will be excited to hear from you.

Benefits of Joining Accordwest

• Access to external Clinical Supervision to support your practice, paid for by Accordwest
• Ongoing training opportunities to support your career and skill development
• A supportive environment that focuses on best practice and innovation
• Access to our Employee Assistance Program with a range of well being and lifestyle benefits

Key Responsibilities 

• Provide case management supports to young people aged 15 to 25, addressing needs through a Trauma Informed strengths-based, client-centred approach. 
• Develop and nurture relationships with external services, government agencies, and community organisations to create robust support networks. Actively engage with local and specialist services to enhance resources available for clients. 
• Foster a solution-focused, client-centred team culture by collaborating with colleagues, sharing knowledge, and participating in regular team meetings and professional development opportunities. Support continuous quality improvement to uphold high standards in service delivery

Essential requirements

• Tertiary qualification in a human service focused discipline; substantial experience, skills and expertise in case management and high level case noting in a community services position 
• Demonstrated knowledge of evidence-based case management strategies and principles with experience in delivering case management services to vulnerable people. 
• Demonstrated ability to work directly with vulnerable clients who have complex needs and achieve positive and sustainable outcomes. 
• Demonstrated high level understanding and communication skills when working with vulnerable clients. 

​​​​How to Apply

Please submit your resume and a covering letter addressing your experience in relation to the Key Role Responsibilities. Only shortlisted candidates will be contacted. 

Applications will be held for a period of 3 months - after this time applicants are encouraged to re-apply.

Each of our employees bring a diversity of skills, experience, and open enthusiasm to listen, learn and build on the vision of Accordwest. We are committed to building a diverse and inclusive workforce and encourage people from all backgrounds and abilities to apply. We strongly encourage applications from First Nations people.

If you need further information, please contact our People and Culture team at ••••@accordwest.com.au