Receptionist

At WA Psychiatry & ADHD Clinic, we provide compassionate, patient-focused mental health care. With our new Hillarys clinic opening, we are looking for a friendly and professional Medical Receptionist to join our growing administration team.

This full-time role combines reception and administrative support in a busy specialist medical practice. You’ll welcome patients, manage appointments, process payments and provide day-to-day support to our psychiatrists and broader administration team.

As part of our new Hillarys team, you’ll also have the opportunity to help establish the clinic and grow with the practice.

Comprehensive training will be provided, so while previous medical reception experience is beneficial, we also welcome applicants who are enthusiastic, reliable and willing to learn.

What You’ll Do:

• Welcome patients and manage appointments and bookings

• Answer calls and assist with patient enquiries

• Process payments and Medicare claims

• Maintain patient records, referrals and correspondence

• Liaise with psychiatrists, GPs, pharmacies and other healthcare providers

• Support day-to-day clinic operations

• Manage multiple administrative tasks in a fast-paced environment

You’re professional, approachable and compassionate, with the ability to communicate confidently with patients and colleagues. You’re organised, comfortable with technology and able to manage competing priorities calmly.

Ideally, you have:

• Experience in medical, specialist or mental health administration preferred but not essential

• Familiarity with Xestro or similar practice management systems advantageous

• Strong written and verbal communication skills

• Excellent attention to detail

• A compassionate, patient-first approach

• Ability to maintain confidentiality and professional boundaries

• Confidence working both independently and as part of a team

• A willingness to learn and undertake training

• Flexibility to work rostered shifts as required

• Be part of the foundation team at our new Hillarys clinic

• Comprehensive training provided

• Supportive and collaborative working environment

• Modern specialist mental health practice

• Ongoing training and professional development

• Excellent opportunities for career progression as the clinic continues to grow

• Convenient Hillarys location close to local shops, cafes and amenities

If you’re looking for an opportunity to join a growing mental health practice and help establish our new Hillarys clinic, we’d love to hear from you.

Please submit your resume and a short cover letter outlining your relevant experience and availability.