CrossFit Coach and Member Experience Coordinator

Full-Time Coach & Member Experience Coordinator

CrossFit TRG – Green Fields, SA

Join the Team at CrossFit TRG

CrossFit TRG is more than just a gym—we're a community built on Teamwork, Respect and Greatness. We're looking for a passionate, energetic and driven individual to join our team in a full-time role that combines coaching, member experience, administration and marketing.

If you love helping people achieve their goals, thrive in a fast-paced environment and enjoy wearing multiple hats, we'd love to hear from you.

About the Role

This is a varied and rewarding position where no two days are the same. Your responsibilities will include:

Coaching

• Deliver high-quality CrossFit and HYROX group classes with confidence and enthusiasm.

• Program and deliver high-quality Reformer Pilates classes in our boutique studio - Studio TRG.

• Coach members of all abilities while maintaining a safe, positive and motivating environment.

• Provide movement coaching, scaling options and ongoing support to members.

• Build genuine relationships with our community and help members achieve long-term success.

Administration

• Manage member enquiries via phone, email and in person.

• Assist with memberships, holds, cancellations and onboarding new members.

• Maintain accurate records using our member management software.

• Support the day-to-day operations of the gym.

Member Retention

• Create an outstanding member experience from first visit to long-term membership.

• Follow up with new members and check in regularly with existing members.

• Help implement retention strategies, challenges and community events.

• Identify opportunities to improve engagement and member satisfaction.

Social Media & Marketing

• Create engaging content for Facebook and Instagram.

• Capture photos and videos during classes and events.

• Assist with planning promotions, campaigns and member success stories.

• Help grow the CrossFit and Studio TRG brand within the local community.

About You

We're looking for someone who is:

• Passionate about health, fitness and helping others.

• Friendly, approachable and an excellent communicator.

• Organised with strong time management skills.

• Self-motivated and able to work independently.

• Reliable, professional and committed to delivering exceptional customer service.

• Comfortable using social media platforms and basic digital tools.

• A team player who embodies our values of Teamwork, Respect and Greatness.

Essential Requirements

• Minimum Certificate III in Fitness.

• Current First Aid & CPR Certificate.

• Current Working With Children Check (or ability to obtain).

• Availability to work a combination of early mornings, evenings and occasional weekends.

Preferred Qualifications

• CrossFit Level 1 Trainer (CF-L1) qualification.

• Reformer Pilates Instructor qualification

• Previous CrossFit and Reformer Pilates coaching experience.

• Experience in customer service, administration or member engagement.

• Experience creating content for social media.

What We Offer

• Full-time employment with a growing business.

• Competitive salary based on skills and experience.

• Ongoing professional development opportunities.

• A supportive, positive and passionate team environment.

• Complimentary gym membership.

• The opportunity to make a genuine impact on people's lives every day.

Ready to Join the TRG Team?

If you're passionate about fitness, love building relationships and want to be part of a community that changes lives, we'd love to hear from you.

Please send your resume and a cover letter telling us why you'd be a great fit for CrossFit TRG.