IT Support Analyst (Field Support)

Job Advertisement: Part-Time IT Support Analyst
Position: IT Support Analyst (Part-Time/Casual)Working Days: 2-3 days a weekLocation: Various client offices around Sydney, NSWEmployment Type: Part-time/Casual, On-site
About Us: We are a leading IT service provider dedicated to delivering top-notch technical support and solutions to our clients. Our team thrives on innovation, collaboration, and a commitment to excellence. We are currently seeking a highly skilled and motivated IT Support Analyst to join us part-time and contribute to our mission of providing exceptional on-site support to our clients.
Key Responsibilities:Provide on-site IT support to clients, including troubleshooting hardware and software issues.Install, configure, and maintain computer systems, networks, and related equipment.Conduct regular maintenance checks and updates to ensure optimal performance.Assist clients with technical inquiries and provide timely solutions.Document and track support requests, ensuring accurate and thorough records.Collaborate with team members to resolve complex technical issues.Maintain up-to-date knowledge of industry trends and best practices.Qualifications:Strong knowledge of hardware and software troubleshooting.Experience with network setup and maintenance.Excellent problem-solving skills and attention to detail.Ability to communicate technical information clearly and effectively.Experience as an IT Support Analyst or similar role - highly regardedA valid driver's license and willingness to travel to client sites as needed.Australian CitizenPerks & Benefits:Competitive hourly rate.Flexible working schedule.Opportunity to work with a dynamic and supportive team.Continuous learning and professional development.