FOH Manager or Supervisor

The North Fitzroy Arms is seeking a hands-on FOH Manager or Supervisor for our buzzing food & wine focussed neighbourhood pub. You will be responsible for leading the team during busy services to ensure high energy, smooth operations, and outstanding pub experiences.

FOH MANAGER OR SUPERVISOR 

The North Fitzroy Arms Hotel is seeking a FOH Manager or Supervisor to join our dedicated and friendly team. This popular neighbourhood pub earned itself a long overdue restoration, reopening in 2024 as a food and wine focussed venue under a leading head chef and beverage director, while still retaining its heart, soul, and front bar charm. 2024 marked 150 years serving guests in the back streets of North Fitzroy, and to continue that tradition, we are in search of genuine hospitality professionals who are kind, positive, and passionate about the Hotel's direction.

THE ROLE:

The position is a hands-on FOH Manager or Supervisor role, where you will lead a FOH team during busy service times ensuring smooth operations, high energy, and outstanding guest experiences. As a leader in the venue, you will set the tone for both staff and guests as cool, calm and collected, while delivering an outstanding pub experience. You will be supported and guided by our motivated general manager, venue manager and owner, whilst also working closely with the head chef, bar manager, sommelier, and entire FOH team. The role is remunerated with a competitive casual rate, and the opportunity to progress to full-time employment for the right person.

KEY RESPONSIBILITIES:

• Oversee the breaks and run sheet during services

• Manage/supervise both dining room and bar areas

• Ensure wage costs are and stock management are both optimised

• Follow opening and closing procedures including cash handling

• Contribute to bookings and functions enquiries 

• Lead busy services whilst driving revenue

• Train FOH team members

• Licensing and council compliance

APPLICANT REQUIREMENTS:

• Experience section waiting in a fast-paced dining room

• Experience in a supervisory or management role

• Experience in a wine-focussed venue and/or WSET 2 or higher qualification (prefered but not essential)

• Natural leadership drive and ability

• Sharp eye for detail and organisation

• Excellent communicator and team player

• A friendly and welcoming demeanour

• Able to create memorable interactions with our guests 

Please apply with your up to date resume if you have legal working rights in Australia. 

We thank you for your application, however only successful applicants will be contacted.

The North Fitzroy Arms strives for an inclusive & respectful environment for all.