Medical Secretary

The Lions Eye Institute (LEI) is a not-for-profit centre of excellence that combines world class scientific research into the prevention of blindness with the highest level of eye care delivery.  It incorporates one of Australia's largest academic ophthalmic practices, including a Day Surgery Unit, the Lions Eye Bank, Lions Outback Vision, Clinical Trial Department, Laser Vision Centre, Lions Optics and the Lions Save-Sight Foundation WA

We are looking to engage with an experienced and self-motivated Medical Secretary to join us on a full-time, ongoing basis, responsible for the provision of effective, thorough and proactive administrative and secretarial support within the practice.

Key Responsibilities:

• Making patient appointments in conjunction with LEI appointment staff and clinical trials coordinators, including prompt processing of patient referrals within guidelines provided.

• Accurate and timely invoicing and account reconciliation including patient, health fund and government department billing

• Answering enquiries from patients, referrers and health insurance companies

• Timely administration of all incoming and outgoing correspondence/emails including scanning reports into electronic medical record system

• Timely processing of dictated medical reports

• Maintaining appropriate clinic profile on the electronic booking system

• Assisting in surgery waitlists, and preparing upcoming operating lists in conjunction with the surgery bookings office staff

Essential Criteria

• Previous medical secretary / reception experience

• Experience using medical administration software

• Highly proficient computing skills

• Previous data entry experience - strong attention to detail is imperative

• An excellent telephone manner and customer service orientation

• Previous experience of working within a specialist practice (in Ophthalmology Clinic environment or Ophthalmology terminology) would be highly desirable

 In return we will offer:

• A professional and collaborative working environment

• Competitive remuneration package including generous salary packaging

• A strong culture of shared core value

• Supportive environment with opportunities for professional development

• A range of employee benefits including discounted health insurance and optical discounts

If this sounds like an exciting opportunity that aligns with your experience and career goals, click on the APPLY button to submit your application for this position. For further enquiries or job specific details, please email the recruitment team on; ***********@lei.org.au

We strongly promote a culture of diversity and inclusion at Lions Eye Institute. Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Successful applicants will be required to provide a satisfactory National Police Clearance.

Only shortlisted applicants will be contacted.