Hospitality and Facilities Assistant

Hospitality and Facilities Assistant (Casual)

Mary MacKillop Precinct | Kensington, SA
Casual Opportunity | Hospitality Industry (General) Award 2020

Our Centre is located at Kensington on the historical site established by Mary MacKillop in 1872. Here she lived, worked and prayed with her pioneering companions during eleven early years of the fledgling Sisters of Saint Joseph congregation.

Our principles

·         Sacred Purpose- We invite all to encounter the sacred at the heart of everyday life.

·         Welcome Josephite Hospitality – We create safe respectful spaces where everyone feels seen heard and included.

·         Courage and Compassion – We lead with empathy, honesty and accountability.

·         Mutual Empowerment – We share responsibility for growth through feedback, trust and collaboration.

·         Continuous Renewal – We adapt with purpose, learning from reflection and experience.

About the Role

We are seeking a proactive and customer-focused Hospitality and Facilities Assistant to join our team on a casual basis at the Mary MacKillop Precinct.

This role is ideal for someone with a strong front-of-house hospitality background who enjoys delivering exceptional guest experiences in a unique environment that blends conference and event services with a museum and heritage setting.

You’ll support operations across our conference facilities and museum spaces, ensuring a welcoming, professional and seamless visitor experience.

Key Responsibilities

• Deliver high-quality front-of-house service, welcoming guests, program participants and visitors

• Assist with event and function delivery, including room setup, catering coordination and pack-down

• Provide food and beverage service, including preparation, presentation and kitchen support

• Maintain high standards of cleanliness, presentation and food safety compliance

• Support conference and meeting operations, including basic AV/technology setup

• Manage and process booking enquiries and reservations

• Use and maintain booking systems (including RMS or similar platforms such as Opera)

• Liaise with guests and event organisers to ensure smooth bookings and service delivery

• Assist with stock control, ordering and general facilities upkeep

About You

We’re looking for candidates who bring energy, professionalism and excellent organisational skills. You will ideally demonstrate:

• Strong food & beverage experience, including service and basic food preparation

• Experience using booking/property management systems (RMS, Opera or equivalent)

• Proven experience in front-of-house hospitality roles (hotel, venue, events or similar)

• Excellent communication and customer service skills

• A hands-on approach with the ability to multitask in a dynamic environment

• Strong attention to detail and organisational skills

• Confidence working both independently and as part of a team

Desirable:

• Food Safety / Food Handling Certificate (or willingness to obtain)

• Experience in conference, events or cultural/museum environments

• Basic administration and Microsoft Office skills 

Why Join Us?

• Work in a unique heritage, cultural and hospitality setting

• Flexible casual shifts to suit your availability

• Be part of a welcoming, values-driven organisation focused on hospitality and community

• Opportunity to contribute to meaningful visitor and guest experiences

Safeguarding commitment

• All workplace participants share responsibility for preventing abuse of children and adults-at-risk and creating a safe culture and comply with the safeguarding policy and the MMSM code of conduct.

• Uphold MMSM’s values and safeguarding commitment, including zero-tolerance approach to all forms of abuse.

• Willingness to undergo relevant compliance checks (including child safety checks) 

• Commitment to maintaining safe work practices and organisational values.

Apply Now

If you’re a hospitality professional who thrives in guest-facing roles and enjoys a varied position across events, bookings and service delivery, we’d love to hear from you.