Receptionist

RECEPTIONIST - 25 HOURS PER WEEK
At bdhSterling, we believe exceptional client experiences start the moment someone walks through our door or picks up the phone.We're looking for a friendly, organised and proactive Receptionist to become the face of our Perth office. If you're someone who enjoys making people feel welcome, thrives in a professional environment and takes pride in keeping things running smoothly, we'd love to hear from you.This is more than a reception role. You'll play an important part in supporting our Financial Planning team while ensuring every client receives the outstanding service we're known for.
At bdhSterling, we're passionate about helping people build better financial futures across Australia and the UK. We're proud to have been recognised as an Employer of the Year and believe our people are the reason for our success.
When you join us, you'll enjoy:
A modern waterfront office in the heart of Elizabeth QuayA friendly, supportive and collaborative team where you'll be valued from day oneOngoing learning and development opportunitiesPaid Birthday Leave to celebrate your special dayAdditional paid leave over the Christmas and New Year periodAccess to our Employee Assistance Programme (EAP) and wellbeing initiativesAccess to our employee benefits platform, offering discounts, cashback and wellbeing benefitsThe opportunity to grow your career within an award-winning Chartered Financial Planning firmEasy access to public transport, cafés and the vibrant Elizabeth Quay precinct
WHAT YOU WILL BE DOING
You'll be the first point of contact for our clients, ensuring every interaction reflects our commitment to professionalism and exceptional service.
Your day will include:Greeting clients and visitors with warmth and professionalismAnswering incoming calls and directing enquiriesPreparing meeting rooms before appointments, including refreshmentsResetting meeting rooms after client meetingsProcessing client administration, including updating addresses and contact detailsMaintaining accurate client records within our CRMScanning, filing and organising client documentationSupporting our advisers and administration team with a variety of administrative tasksManaging incoming and outgoing mailKeeping reception and shared office areas welcoming and professionalOrdering office supplies and helping ensure the office runs smoothly
Every day is a little different, making this the perfect role for someone who enjoys variety and being at the centre of a busy office.
ABOUT YOU
We're looking for someone who genuinely enjoys helping people and takes pride in delivering outstanding service.You'll bring:Experience in reception, administration or customer serviceA friendly, professional and confident mannerExcellent communication skillsStrong organisational skills and attention to detailThe ability to juggle multiple tasks and prioritiesConfidence using Microsoft Office and learning new systemsA proactive, can-do attitude and willingness to support the wider teamExperience within financial services or another professional services environment would be an advantage, but it isn't essential—we're more interested in finding someone with the right attitude and a passion for delivering exceptional service.
ABOUT BDHSTERLING
bdhSterling is an award-winning Chartered Financial Planning firm with offices across Australia and the UK. We specialise in helping individuals and families navigate complex financial decisions when moving between the two countries.Our reputation has been built on trusted advice, exceptional service and long-lasting relationships with our clients. We believe our people are our greatest asset and are committed to creating a workplace where everyone feels supported, valued and empowered to grow.
READY TO JOIN US?
If you're looking for a part-time role where you'll be valued, supported and have the opportunity to make a real difference to our clients' experience every day, we'd love to hear from you.