Restaurant Supervisor

Job Summary

The Role and its responsibilities

Very fast placed environment

Extremely Customers Satisfaction oriented

Complaints resolution

Staff management and administration: rosters, training, selection and first hand issues resolution

Set and maintain service quality standards and ensure staff is aware of those standards and

relative policies

Set budgets, implement strategies to maximize revenue and organize promotional activities

Cash and EFTPOS payments handling

Constant support to staff for OH&S compliance and Liquor Act compliance

Bar area direct supervision, including monitoring of beverages preparation and cleaning

Maintain regular communication with kitchen staff and management and participate in the

implementation of special menus according to customers reviews

Monitor and implement cost effective procedures, though attentive stock control and waste management

Desirable

Marketing and brand awareness, to follow the social media campaigns

Knowledge of more than one language preferable

Knowledge of Wine culture and wine association with food

The successful applicant

Sound knowledge of business management with previous experience in hospitality

Hold RSA Certificate (or willing to obtain one)

Hold Approved Manager Licence (or willing to obtain one)

Passion for customer service and good communicator

Multitasking skills

Flexible with hours, available and committed to work over weekends, evening shifts and public holidays

The right candidate will have to be passionate about the food and beverage industry here in Western Australia.

Please send your CV showing us your value.

Only CV received to this dedicated mailbox will be considered.

Job Type: Full-time

Pay: $33.00 – $38.00 per hour

Work Location: In person