Medical Administrator

We are a growing Respiratory and Sleep Specialist Practice delivering high-quality, patient-centred care across multiple clinic locations in Queensland. Our team of Specialists, Sleep Scientists, and Administrative Staff work collaboratively to achieve exceptional outcomes for patients with respiratory and sleep disorders.

We are looking for an organised, motivated Medical Administrator/Receptionist to join our friendly and supportive team on a permanent full-time basis.

Based primarily at our Tugun clinic, you will play a key role in keeping our clinics running smoothly — supporting clinicians, managing patient communications, and delivering a seamless experience for our patients. Occasional coverage at our Pimpama and Benowa clinics may be required.

This is a full-time role, Monday to Friday. Core hours are 8:30am to 4:30pm, with some flexibility required from time to time to meet the needs of our clinicians and patients

•       Provide front-desk and administrative support across Tugun, Pimpama, and Benowa clinics

•       Manage patient appointments, referrals, recalls, and follow-ups using practice management software

•       Communicate professionally with patients, clinicians, referrers, and hospitals to coordinate care

•       Prepare and manage specialist correspondence, reports, and medical documentation

•       Process payments and manage Medicare, DVA, and private health fund claims

•       Maintain accurate and confidential patient records in line with privacy legislation

•       Support clinicians with clinic preparation, scheduling, and follow-up administration

•       Assist with electronic filing, scanning, and data entry

•       Contribute to administrative process improvements as the practice grows

You’re a professional, patient-focused administrator who thrives in a busy medical environment and enjoys being part of a collaborative, growing team.

You’ll bring:

•       Experience in medical administration

•       Proficiency with practice management software such as Xestro, and confidence using Microsoft Office Suite

•       Excellent communication and interpersonal skills

•       Strong attention to detail and time management

•       Knowledge of medical billing and patient confidentiality requirements

•       A proactive attitude and willingness to support across multiple locations

Applications close on August 19th, 2026. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Position Title: Medical Administrator

Employment Type: Permanent Full-Time

Location: Tugun, QLD (with occasional coverage at Pimpama and Benowa)

Hours: Monday to Friday, core hours 8:30am – 4:30pm with some flexibility

Reports To: Practice Manager