Program Coordinator

ABOUT YOUR ORGANISATION

At Caladenia Dementia Care, we believe people living with dementia deserve to live meaningful, connected and fulfilling lives.

For more than 30 years, we've been providing specialist community-based dementia support across Melbourne's eastern suburbs, helping people remain active, engaged and connected while supporting their carers to continue in their caring role.

Our services include dementia-specific day programs, outings, Younger Onset Dementia programs, carer support, education and respite. We work in partnership with individuals, families, volunteers and the broader community to create welcoming environments where people feel valued, respected and supported.

As a not-for-profit organisation, we're committed to innovation, continuous improvement and building dementia-friendly communities. With exciting opportunities for future growth, including the development of new community hubs, there's never been a better time to join our team.

ABOUT THE ROLE

This is an exciting opportunity to join a passionate and experienced team delivering specialist dementia services that make a genuine difference in the lives of people living with dementia and their carers.

As our Program Coordinator, you'll be the first point of contact for many people accessing Caladenia's services. You'll guide clients and their families through the entire client journey, from initial enquiry and assessment through to service commencement, ongoing reviews and referrals, ensuring each person receives the right support at the right time.

Working closely with clients, carers, families and health professionals, you'll coordinate individual support, develop person-centred care plans and help ensure our services remain responsive to changing needs. You'll also contribute to the coordination of our dementia-specific programs, support carers and participate in service development and continuous improvement initiatives.

This is a varied and rewarding role where no two days are the same. If you're passionate about person-centred dementia care and enjoy building meaningful relationships while making a lasting impact, we'd love to hear from you.

ABOUT YOU

We're looking for someone who is organised and passionate about supporting people living with dementia.

You'll enjoy building relationships with clients, carers and colleagues, thrive in a collaborative environment and be confident balancing client coordination with program support.

Ideally, you'll have:

• Qualifications in Nursing, Social Work, Occupational Therapy, Psychology, Community Services or a related discipline.
• Experience working with people living with dementia, older people or family carers.
• Experience in client assessment, case management, service coordination or community services.
• Excellent communication and interpersonal skills.
• Strong organisational and problem-solving abilities.
• A commitment to person-centred practice and continuous improvement.

Experience working within CHSP, Support at Home or My Aged Care is highly desirable but not essential.

If you're passionate about improving the lives of people living with dementia and their carers, we'd love to hear from you.

ADDITIONAL BENEFITS

At Caladenia, you'll become part of a supportive team that genuinely values its people and the work they do.

We offer:

• Meaningful work that changes lives every day.
• Salary Packaging
• A welcoming and supportive team culture.
• Opportunities for professional development and ongoing learning.
• The chance to work in a specialist dementia organisation recognised for innovation and quality.
• Free onsite parking.
• Employee Assistance Program (if applicable).
• Salary packaging benefits (if applicable).
• The opportunity to contribute to the future growth of one of Victoria's leading community-based dementia organisations.

Applications will be assessed as they are received, and interviews may commence before the closing date. We encourage interested applicants to apply early.

Caladenia Dementia Care is committed to creating an inclusive workplace and welcomes applications from people of all backgrounds, cultures and experiences.