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Mondrian
About the role
About the role
LiTo is the flagship restaurant at Mondrian Gold Coast, a 208-room luxury hotel. The Restaurant Manager leads a full FOH team across breakfast and dinner service, owns the reservations experience end to end, and delivers financial performance the business can build on. This role reports to the Venue Manager and sits within the broader F&B leadership team at Mondrian.
Key responsibilities
Own the weekly roster
Monitor labour cost % against revenue daily and act on variances before they compound
Report on labour performance weekly and bring solutions, not just numbers
Work within agreed wage budgets and flag pressure points before they become overruns
Understand the award — know when penalty rates apply and roster accordingly
Operate Point of Sale System (Micros Simphony preferred) confidently — taking orders, processing, reconciling end-of-day
Ensure every team member is trained and operating POS correctly
Oversee the LiTo reservations experience — from first enquiry to guest arrival
Manage the SevenRooms platform (or equivalent) — ensuring accuracy, guest notes, and capacity optimisation
Set the standard for every guest interaction — from reservation to farewell
About you
Proven experience as a Restaurant Manager in a high-end or lifestyle hospitality venue
Demonstrated track record of labour cost control and hitting financial targets
Confident POS operator — Micros Simphony strongly preferred
Experience with SevenRooms or equivalent reservations platform
A genuine commitment to guest satisfaction — you take reviews personally
Strong team leader — people want to work for you
RSA certified (RMLV desirable); First Aid desirable
Available across peak service periods including evenings and weekends
About us
Mondrian Gold Coast is one of Australia's standout luxury hotel openings — a 208-room lifestyle property where world-class design meets genuine Gold Coast energy. Part of the global Ennismore / Accor family, Mondrian Gold Coast is a brand built on personality and precision with leadership that supports you to lead.
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