Quality Assurance Systems Coordinator

About us:

Norco is a 100% Australian, Farmer Owned Dairy Co-Operative that supports our communities and customers through a ground up approach. This starts with producing quality nutritional and agri solutions for our farmers, continues through our quality-controlled production facilities and ends up delivering Australia’s best tasting dairy to our customers and communities we are proud to serve.  Since 1895, every product and breakthrough has been powered by generations of employees who are inspired to make a real difference. We offer a friendly work environment and the opportunity to work with household brand names Australian families have come to know and trust.

About the role:

The Quality Assurance Systems Coordinator will assist with the implementation of the company’s quality strategy by ensuring the proper implementation and regular update of the prerequisite programs as defined by GFSI, Customer and Norco QA standards. They will provide assistance to improve factory hygiene and ensure training of all factory personnel in Hygiene and Food Safety requirements and standards. To lead and drive initiatives such as staff training, internal auditing and root cause analysis that deliver improvements to the site’s quality measures and overall quality standards. 

Why should you join the team at Norco?

• Work for a successful, secure and reputable Australian company
• Be a part of a friendly, supportive and hardworking team
• Continue to grow and develop your skills through coaching and development opportunities
• Access to our confidential and free Employee Assistance Program
• Enjoy a competitive salary

Key responsibilities of this role include:

• A degree in Science, Food Science, Microbiology, Chemistry or equivalent experience.
• Experience with GFSI-recognised food safety standards in a food manufacturing environment, with two or more years preferred.
• HACCP qualification and the capability to support SQF practitioner requirements.
• Strong knowledge of food safety standards, regulatory requirements and factory hygiene practices.
• Understanding of food microbiology, quality systems and operational quality requirements.
• Dairy or broader food manufacturing experience, highly regarded.
• Strong communication, problem-solving and stakeholder engagement skills.
• A detail-oriented, proactive and improvement-focused mindset.

Ideally the successful applicant will possess the following essential & desirable selection criteria:

• Tertiary qualifications in food technology/science or microbiology desirable with strong analytical based processes in a food laboratory.
• Detailed understanding of concepts in quality assurance (QA) and quality control (QC).
• Previous experience in a quality or microbiological role in Food manufacturing environment.
• Strong attention to detail and demonstrated ability to problem solve.
• A proactive, self starter you will be able to work autonomously and have the willingness to take on responsibility and ownership of tasks.
• Extensive knowledge of food safety principles and supporting programs.