Witness Assistance Service Coordinator

Job description
Agency Attorney-General’s Department Work unit Director of Public Prosecutions
Job title Witness Assistance Service Officer Designation Administrative Officer 5
Job type Full time Duration Fixed to 15/03/2027
Salary or $93,674 - $98,332 Location Katherine
Position number 18744 RTF 355573 Closing 15/09/2026
Contact officer Melinda Listing, Assistant Director on 08 8935 7500 or Melinda.Listing@nt.gov.au

Deanna Willetts, A/Witness Assistance Services Manager on 08 8935 7500 or deanna.willetts@nt.gov.au
About the agency http://www.dpp.nt.gov.au | https://dppcareers.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=355573
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.

Primary objective
The Witness Assistance Officer provides support and assistance to witnesses, victims of crime and their families during their
involvement with the criminal justice system.

Context statement
The position is based in Katherine and is required to attend the Katherine Local Court, Supreme Court, and remote Circuit Courts
to provide support to victims, witnesses, and their families. The position works closely with prosecutors and other agencies to
ensure the best outcomes for victims and witnesses during the court process. The position is required to regularly travel to remote
communities with overnight stays and may require work outside normal business hours.

Key duties and responsibilities
1. Provide a high level of professional support, information and assistance to victims, witnesses, and their families throughout

their experience of the court system.
2. Monitoring of case progress to ensure effective case management.
3. Assist with the positive promotion of the Witness Assistance Service, including community education activities and

presentations.
4. Develop and maintain effective communication links and networks with key stakeholders.

Selection criteria
Essential
1. Well-developed interpersonal and communication skills appropriate for working in a legal environment with a broad range of

stakeholders in urban and remote contexts.
2. Experience in the legal or social welfare or educational sector and knowledge of the criminal justice system in the Northern

Territory.
3. Proven ability to work effectively in a cross-cultural environment by demonstrating an understanding of the issues which

affect Indigenous victims, witnesses, and their families.
4. Ability to work as part of a geographically diverse team, support productive working relationships and contribute to the

development of plans, strategies, and team goals.
5. Demonstrated organisational skills for effective prioritising of tasks and monitoring of case progress to ensure effective case-

management.
6. Ability to develop and maintain networks and contacts in urban and remote contexts, with knowledge of the facilities and

services available to victims of crime within Katherine and surrounding region.
7. Hold (or have the capacity to obtain) a current NT driver's licence and Working with Children Clearance (OCHRE card), and

willingness to travel to remote locations by light aircraft/4WD.

Desirable
1. Tertiary qualification in Law, Social Work, Community Welfare or similar.

Further information
The successful applicant will be required to undergo a criminal history check including a Fingerprint scan and Name Check. A
criminal history check will not exclude an applicant from this position unless it is a relevant criminal history. Pre-employment form
is to be submitted with your online application, to support the selection panel in assessing your application.