Forensic Cleaner

Specialist Biohazard Cleaning Technician

Casual, on-call | BRISBANE / MELBOURNE / SYDNEY

$32.31–$42.33 per hour + 31% forensic cleaning allowance

Highly specialised work supporting people at their most vulnerable

National Trauma and Crime Scene Cleaning (NTCSC) is seeking reliable, resilient and compassionate people to join our specialist cleaning teams in Brisbane, Melbourne and Sydney.

Our technicians don’t investigate incidents, gather evidence or work alongside police in an operational capacity. What we do is highly specialised: cleaning and biohazard remediation in the aftermath of difficult events, once emergency services and other authorities have finished their work.

Our technicians restore spaces to safety with care and discretion, often supporting people who are navigating trauma, grief, illness, hardship or deep vulnerability.

The work is practical, physical and sometimes graphic. It requires emotional steadiness, disciplined adherence to safety procedures, careful documentation and genuine respect for every person and property involved.

For the right person, it is challenging but deeply meaningful work.

Who we particularly encourage to apply

We welcome applicants who have developed calmness, discipline and sound judgement through work in areas such as:

• Healthcare, nursing, patient care or hospital services

• Ambulance, paramedicine or other emergency-response roles

• Australian Defence Force or military service

• Police, corrections, custodial services or security

• Fire, rescue or disaster-response services

• Mortuary, funeral, pathology or forensic-support services

• Mental health, crisis support, homelessness or community services

• Aged care, disability support or palliative care

• Occupational health and safety, hazardous materials or industrial response

• Restoration, remediation, specialist sanitation or biohazard cleaning

Current, former and transitioning workers from these fields may be well suited to the role. However, experience in one of these sectors is not mandatory. Applicants from other backgrounds will be considered if they can demonstrate the required resilience, reliability, practical ability and compassion.

What the role involves

Depending on the job, you may assist with:

• Biohazard cleaning and decontamination

• Blood and bodily-fluid remediation

• Trauma and unattended-death cleaning

• Hoarding and gross-filth clean-ups

• Sharps removal and infectious-waste handling

• Clandestine drug-lab remediation

• Prison, commercial and specialist cleaning

• General labouring, equipment movement and heavy lifting

• Completing site audits, photographs and reports using an iPad

• Communicating professionally with clients, contractors and other stakeholders

• Travelling to metropolitan, regional or interstate job sites when required

You will work in full personal protective equipment and must follow detailed safety and decontamination procedures consistently.

NTCSC provides services around the clock, so this is a casual, on-call position, not a fixed-hours cleaning role. Work may arise during the day, overnight, on weekends or at short notice.

What you can expect from NTCSC

Specialist cleaning can be physically and emotionally demanding, so we believe technicians should be properly equipped, trained, supported and recognised for the work they perform.

As part of the NTCSC team, you can expect:

• Competitive rates of pay, including a 31% forensic cleaning allowance

• Consistent work opportunities across a diverse range of specialist cleaning and remediation assignments

• A work vehicle that may be made available for travel to and from job sites, depending on operational requirements and availability

• Appropriate PPE and specialised equipment supplied for the safe completion of assigned work

• Confidential Employee Assistance Program (EAP) access to support your mental health and wellbeing

• Tailored practical training based on your experience, capabilities and development needs

• Ongoing professional development in specialist cleaning, biohazard remediation, safety and client care

• Opportunities to work towards recognised industry credentials, including potential access to accredited qualifications through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and other relevant providers

• Experienced operational support when working through complex, confronting or sensitive assignments

• A workplace that values safety, professionalism, compassion, confidentiality and continuous learning

We do not expect new technicians to arrive knowing every aspect of specialist remediation. We do expect them to be willing to learn, follow established procedures, use the supplied equipment responsibly and take ownership of developing their skills.

For people who demonstrate reliability, sound judgement and commitment, this role offers the opportunity to build genuine specialist expertise in an important and highly technical field.

The person we’re looking for

Cleaning experience can be helpful, but it is only one part of the role. We need someone who combines practical capability with maturity, emotional control and genuine care for others.

You may be a good fit if you:

• Remain calm and task-focused in graphic, confronting or emergency-related environments

• Understand how to behave professionally around people experiencing grief, trauma or crisis

• Are dependable and answer the phone when you have committed to being available

• Take pride in completing difficult and unglamorous work thoroughly

• Can manage strong odours, bodily fluids and challenging site conditions

• Are physically fit and comfortable with lifting, repetitive work and extended periods in PPE

• Follow procedures precisely and never take shortcuts with safety

• Notice small details and understand that “visually clean” does not necessarily mean decontaminated

• Communicate clearly and complete accurate digital records

• Treat clients, their property and their circumstances with compassion, dignity and discretion

• Can work effectively both independently and as part of a team

• Are willing to learn specialist remediation methods and accept direction

The reality of the role

To be clear, this is not the work depicted in Crime Scene Investigation or other fictional crime dramas.

Our technicians do not solve crimes or seek out interesting stories. They clean, decontaminate, remove hazardous material, lift equipment, manage waste and document their work. Jobs can be physically exhausting, emotionally difficult, unpleasant and repetitive.

You may encounter blood, bodily fluids, decomposition, strong odours, needles, severe property neglect and people experiencing acute distress. You must be able to remain composed without becoming detached from the human circumstances around you.

Client privacy is absolute. What you see, hear or learn through this work is not material for conversation, social media or storytelling.

Please apply because you value the work itself and want to help restore safety and dignity—not because you are attracted to the idea of crime scenes.

Essential requirements

To be considered, you must:

• Live in or within practical travelling distance of Brisbane, Melbourne or Sydney

• Hold a current Australian driver’s licence

• Have reliable access to a roadworthy vehicle

• Be willing and able to obtain a National Police Check

• Have the legal right to work the required casual and on-call hours in Australia

• Be available for some short-notice, after-hours and weekend work

• Be willing to travel when required

• Be comfortable using an iPad for photographs, audits and reports

• Be physically and emotionally capable of performing confronting specialist-cleaning work safely

Previous experience in emergency response, healthcare, defence, policing, corrections, crisis support, biohazard remediation or commercial cleaning is advantageous but not essential. Specialist training will be provided to the right person.

About NTCSC

National Trauma and Crime Scene Cleaning is a 100% Australian-owned and operated specialist cleaning company with more than 30 years of forensic-cleaning experience.

We provide trauma, biohazard, forensic and specialist remediation services across Australia. Our work is built around safety, thoroughness, confidentiality, professionalism, care and compassion.

How to apply

Please submit your résumé and a brief cover letter answering the following:

1. What experience has prepared you to remain calm and effective in graphic, confronting or highly sensitive situations?

2. What interests you about the practical cleaning and remediation work involved in this position?

3. Tell us about a time you completed difficult, unpleasant or physically demanding work without taking shortcuts.

4. What does confidentiality mean when entering a client’s home or workplace during a distressing event?

5. Which location are you applying for, and what is your realistic availability for casual, short-notice and after-hours work?

Applications that address these questions directly will be given priority.