Sales & Delivery Operations Business Partner

Simple Machines is an independent global technology consultancy that designs and builds modern data platforms, intelligent systems, and bespoke software at the intersection of Data Engineering, Software Engineering and AI. We help enterprises, scale-ups, and government turn complex, high-value data into products, platforms, and decisions that drive real impact.
We don't do generic. We build things that matter — We engineer data to life™.
A hands-on sales and revenue operations role that keeps the back office of the sell-to-bill process running: contracts issued accurately, timesheets reconciled to budget, ProjectWorks and trackers clean, and billing ready on time. It works closely with sales, delivery and finance, brings order and accuracy to the day-to-day detail, and keeps everyone working from the same numbers. This is an execution-focused role, with room to grow into a broader commercial operations remit.
Execution role at its core. The commercial engine (contracts, timesheets, systems and billing inputs) needs someone who keeps it accurate and moving day to day. Sales owns deals and negotiation, finance owns billing and revenue recognition, and delivery owns execution; this role keeps the paperwork, data and numbers straight across all three.
Why ApplyA broad, hands-on remit across the full sell-to-bill process, not anarrow single task Real ownership of the commercial back office of a growing, senior onlyfirm Get in early on the ProjectWorks rollout and shape how the systems run
Responsibilities

Produce weekly client reporting and performance updatesSupport sales pipeline tracking and forecastingAdminister CRM data quality, dashboards, and reportingCoordinate statements of work, renewals, and extensionsFollow up on and escalate outstanding contracts as neededLiaise with client procurement and finance teams to resolve outstanding itemsAct as a key link across Sales, Finance, and HR to keep workflows movingManage leave tracking, approvals, and timesheet coordinationProvide project coordination and administrative supportCreate and maintain consultant profiles and client-facing materials, including decks and SOWsProvide ad hoc support to local and global leadership and help manage day-to-day business administration

Requirements

6-10 years of experience in sales operations within a consultancy or professional services environmentExperience coordinating statements of work, renewals, and extensionsHands-on experience with CRM (e.g. HubSpot, Salesforce, Pipedrive) and Xero, or comparable toolsStrong Excel: formulas, pivot tables and lookups (VLOOKUP / XLOOKUP) for trackers and reconciliationsExperience working closely with sales, finance, HR, and leadership stakeholdersExperience liaising with external client teams, including procurement and financeAttention to detail and accuracy across contracts, data and reconciliationsVersion control and reconciliation across contracts, ProjectWorks and timesheetsEnd-to-end process awareness: sees how an SOW change flows to finance, delivery and systemsWorkload management: varied tasks, accurate and on timeInitiative, follow-through and a continuous-improvement mindset