Warehouse Assistant

Job Title: Warehouse Assistant

Job Type: Full-Time

Location: Alexandria

Reports to: Warehouse Manager

About INARTISAN

We are a design-led business that enhances lives by bringing people closer to art and nature. Our commitment to delivering exceptional customer experiences and our passion for creativity drive everything we do. Join us in shaping how customers interact with our brand and product, as part of our passionate warehouse team.

Role Objective

As Warehouse Assistant, your work is the final step before a product reaches our customers — and is critical to how customers experience the brand. Reporting to the Warehouse Manager, you will support the smooth running of our warehouse operations, from receiving and QA-checking supplier deliveries through to picking, packing and dispatching orders to an exceptional standard of accuracy and presentation. You will also contribute to the making of some INARTISAN products, ensuring that everything leaving our warehouse reflects the quality and care at the heart of the brand.

Key Responsibilities

1. Inbound & Inventory

–  Receive, unload and QA-check incoming supplier deliveries, ensuring product quality meets INARTISAN standards

–  Store goods accurately and maintain tidy, organised stock areas

–  Conduct regular inventory checks and maintain accurate stock records

2. Order Fulfilment & Dispatch

–  Pick and pack customer orders with accuracy and high presentation standards, packaged suitably for safe freighting

–  Dispatch orders on time, maintaining consistent documentation and brand presentation at every step

–  Process daily orders and maintain fulfilment targets

3. Production & Making

–  Assist in the production of INARTISAN goods, including candles, printed and trimmed cards, and other merchandise

–  Prepare and sort goods for sale, ensuring quality and presentation are consistent with brand standards

–  Stage and load goods ready for dispatch

4. Workspace & Safety

–  Maintain a clean, safe and organised workspace at all times

–  Adhere to all workplace health and safety procedures

–  Support general warehouse operations and complete other tasks as directed

Candidate Attributes

Experience:

–  Experience in a warehouse, production, or dispatch environment

–  Strong organisational skills with excellent attention to detail

–  Ability to work efficiently both independently and as part of a team

–  Physical fitness and comfort with manual handling tasks

–  Experience in a premium retail, homewares, or design-adjacent environment would be a bonus

Key traits:

–  Customer-focused: A commitment to ensuring every order leaves in a way that reflects the INARTISAN brand

–  Detail-oriented: Strong attention to accuracy in picking, packing, QA and stock management

–  Collaborative: Ability to work closely with the wider team across warehouse, trade and retail

–  Proactive: Takes initiative in identifying opportunities to improve processes and presentation standards

What We Offer

–  The opportunity to work with handcrafted furniture, art and homewares

–  A collaborative and creative team culture

–  Staff discounts on INARTISAN products

–  8am–4pm general working hours

INARTISAN Values & Behaviours

–  One brand, one experience, and one unified business

–  Be delightful in every interaction with customers and colleagues

–  We anticipate customer needs to provide an exceptional customer experience at all times

–  Demonstrate proactivity in all internal and external engagements

–  We hold creativity above all else