Practice Administration Assistant/Receptionist

About Meridian

We are a national law firm known for delivering practical, commercially focused legal advice across Insurance, Health, Corporate & Commercial, Workplace Relations & Safety, and Commercial Litigation & Dispute Resolution.

Our clients value our depth of expertise, our collaborative approach and our commitment to understanding the issues that matter most to them. Across our offices, we work as one team  bringing together strong technical capability, sound judgment and a shared commitment to excellence.

We have built a professional, friendly and supportive environment where people are trusted, encouraged to grow and recognised for the contribution they make.

Role Purpose

We have an exciting opportunity for a Practice Administration Assistant/ Corporate Receptionist to join our Business Solutions team in Sydney on a full-time basis.

The primary objective of this role is to provide consistent daily office services support within the Sydney office, ensuring an engaging and comfortable working environment for staff. The role also provides reception support, contributing to the smooth operation of front‑of‑house activities. Additionally, it delivers administrative and office services support to the broader business, enhancing overall workplace efficiency and fostering a positive and well‑organised office environment.

This role provides opportunities to develop skills across broader business functions, including precedent and document automation, legal assistant duties, and ongoing involvement in continuous improvement initiatives.

Key duties and responsibilities

Reception Support:

• Provide support and cover for the Sydney Reception
• Liaising with Building Management to arrange repairs or maintenance.

Administrative Assistance:

• Assist with file management processes, including opening and closing of matters in the firm’s practice management system.
• Assist with travel and accommodation bookings through the firm’s travel provider in compliance with the firm’s Travel Policy.
• Attend to the filing and reconciliation of emails, faxes, correspondence, enquiries, invoices, and receipts, ensuring relevant documents are forwarded to appropriate teams (e.g. Finance, HR, etc.).
• Attend to weekly checks of office stationery and kitchen supplies, and place orders as needed.
• Interact with third-party vendors and service providers to ensure smooth office operations, including safe destruction collections, milk delivers, stationery deliveries, and courier deliveries.
• Archiving
• Assist with incoming and outgoing mail processes
• Provide support to teams with other ad hoc administrative duties (photocopying/printing, typing, hand deliveries) and projects as required.

Office Services responsibilities:

• General office housekeeping duties, including upkeep of shared spaces (kitchens) including:
• Ordering and distributing stationery, kitchen supplies, milk/fruit deliveries, coffee machine consumables and other ad hoc packages.
• Restocking kitchens with standard stocks.
• Assist with maintaining cleanliness, organisation, and presentability of the reception, meeting room and back-of-house areas including organising office clutter (e.g. abandoned paperwork, folders).
• Assist the BD team and Social Committee with the set-up of inhouse events.

Education

• Completion of (or currently enrolled in) Secretarial diploma or Certificate III or Certificate IV in Business related studies would be highly regarded but not essential.

Knowledge & Experience

• Previous administrative or reception experience gained in a corporate or professional services environment is preferred but not essential.
• Proficient in MS Office, with strong expertise in MS Word formatting and a broad range of general computer and technology skills.
• Strong communication and interpersonal skills.
• High level of attention to detail and accuracy in completing tasks.
• Ability to work independently and as part of a team.
• Strong initiative along with a proactive approach.
• Ability to prioritise tasks with ease.
• Demonstrated diplomacy, discretion, and confidentiality.
• Sound problem solving skills.

Skills/Abilities

• Professional appearance and manner, with a friendly and welcoming attitude.
• Demonstrates a professional and courteous attitude to clients and internal stakeholders.
• Consistently delivers excellent client service through telephone answering, addressing client queries, prioritising action items.
• Is an active team player and seeks to build relationships with peers and team members.
• Demonstrates a can do attitude and a willingness to learn new systems and tasks and to assist others.
• Contributes ideas, opinions and suggestion in team discussions.
• Shows enthusiasm and responsiveness to clients.
• Looks for new ways to improve ways of working.

Why Join Us

At Meridian, we believe great work is achieved by great people working together.

When you join Meridian, you will have the opportunity to work with experienced and approachable leaders, contribute to high-quality matters and build your career in a collaborative national firm. We are committed to supporting our people through mentoring, learning and development, flexibility and a range of benefits that promote wellbeing and balance.

It is a place where you can do meaningful work, continue to grow professionally and be part of a team that values trust, respect and excellence. See a snapshot of our benefits we offer below:

• Supported hybrid working model
• Wellbeing initiatives including regular health and skin checks, flu vaccinations
• A range of discounts and services through a variety of leading retail and service partners
• Salary sacrificing options (including novated leases)
• An additional paid Personal Enjoyment Day each calendar year
• Ability to purchase up to 1 week of additional annual leave per financial year
• An employee referral program
• A commitment to learning and development through our MeridianMinds program