Education Quality Officer

Be challenged and imagine with us

The Education Quality Officer is a key role within the College's Education and Innovation portfolio, supporting the delivery of high-quality educational outcomes through governance, quality assurance, strategic projects, and continuous improvement initiatives. The position leads and coordinates program reviews, governance reporting, and strategic education projects, while supporting quality assurance, accreditation, and compliance requirements. Working across a diverse stakeholder environment, you will help drive continuous improvement, enhance the student experience, and support the delivery of the College's education priorities.

In this role you will:

• Lead and coordinate education quality initiatives, program reviews, and quality assurance processes to support accreditation, academic excellence, and regulatory compliance.
• Provide expert advice and operational support to senior leaders on education quality, governance, policy, and strategic initiatives.
• Manage and deliver education projects that support the College's strategic priorities, driving continuous improvement and innovation across teaching and learning.
• Develop reports, recommendations, and governance documentation to support effective decision making and reporting outcomes.
• Build strong relationships with academic and professional staff, working collaboratively to enhance education quality and student outcomes.
• Support compliance with TEQSA, ESOS, AQF, and University requirements, ensuring high standards of quality and accountability are maintained.

This is a full-time, 12-month fixed-term position and will be located at the Callaghan Campus (Awabakal and Worimi land). 

How will you inspire us?

You will have:

• Demonstrated experience in education quality, governance, policy, or curriculum management, within a higher education environment, including exposure to accreditation or quality assurance activities.
• Strong project management skills with the ability to coordinate multiple priorities and deliver outcomes in a complex environment.
• Excellent stakeholder engagement and communication skills, with the ability to build productive relationships across diverse groups.
• Experience interpreting and applying policies, frameworks, and regulatory requirements to provide trusted advice and practical solutions.
• Well-developed analytical and problem-solving skills, with the ability to exercise sound judgement and manage sensitive matters effectively.
• A collaborative approach, commitment to continuous improvement, and a passion for supporting high-quality educational outcomes.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and create a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

What we offer

The remuneration for this position is Higher Education Worker Level 7 +17% superannuation and is commensurate with skills and experience. 

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

• 17% super and salary packaging.
• Additional University Holiday days, generous personal, life, and parental leave, annual leave loading, and additional purchased leave scheme.
• Discounts on private health insurance, gym memberships, software, travel and more.
• A range of support and wellbeing programs.

For more information on benefits and conditions, please follow this link.

Your next steps

Important information before you apply:

• If viewing this on a job board other than the University's please click ‘Apply’ (or equivalent) to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy from the Related Documents section before commencing your application.
• Applications for this position will only be accepted from those with Australian residency or a valid work permit.

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing each of the essential criteria listed below, demonstrating your qualifications and experience with examples.

1. High level organisational and project management skills, including the ability to design, coordinate and deliver multiple concurrent projects from initiation to completion.
2. High level experience and knowledge with curriculum, teaching and learning initiatives in a higher education setting.
3.  Extensive experience in quality assurance processes, governance and policy in a higher education setting including experience in ensuring application and compliance.
4.  Demonstrated high-level interpersonal and communication skills, with an ability to adapt communication styles to diverse stakeholder groups, build strong relationships, and foster interdisciplinary collaboration.
5.  Proven ability to exercise sound judgment in providing advice, solving problems, and managing sensitive matters.
6.  Extensive experience in managing multiple priorities and competing demands, effectively handling unforeseen circumstances and effectively utilising strong problem-solving skills.

Please upload your Cover Letter and response to the requested Criteria as one PDF document. This document should not exceed 4 pages (approx. 2000 words).

To ensure that your application receives full consideration, it's important to structure and address the selection criteria outlined in the application process. This helps us better understand your experience and suitability for the role. We appreciate your attention to this matter and look forward to reviewing your application.

We value diversity and strive to ensure that our recruitment processes are equitable, inclusive, and barrier-free. If you require an alternative pathway to view the Position Description or to submit an application, please reach out to employment@newcastle.edu.au.

We also seek to provide a fair chance to all applicants by providing reasonable adjustments where required during the assessment and interview phases of the recruitment process.

Our assessment process

Typically candidates that progress beyond the shortlist stage can expect to undertake the following (minimum) assessment activities as part of the recruitment process:

• Interview (an ‘in person’ interview will be conducted as part of the process)
• Referee checks
• Pre-employment checks as appropriate to the role

Our University is committed to creating a safe, respectful, and inclusive environment for every member of our community. This commitment is central to our values and our efforts to build a diverse workforce where everyone can thrive.

As part of this, and in alignment with the National Higher Education Code to Prevent and Respond to Gender-Based Violence 2025, from 1 January 2026, the University will also consider gender-based violence risk factors as part of our recruitment processes.

The completion and return of the University’s Gender-based Violence Declaration Form will form part of the pre-employment checks for this position and any offer of employment will be conditional upon review by the University.

Our adherence to the Code is about more than compliance – it’s about living our values. Together, we can ensure our University remains a place where respect, safety, and inclusion are non-negotiable.

Contact Us

For specific position enquiries, please contact Ellen Parker, Senior Manager Education and Innovation on email Ellen.Parker@newcastle.edu.au or call on (02) 4033 9590.

Having technical difficulties? Please reach out to us: employment@newcastle.edu.au Please note, we do not accept email applications.

Closing date: Thursday, 10 September 2026 at 11.59pm AEST

We are excited to be Looking Ahead with you!

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do.

The University of Newcastle is an equal opportunity employer committed to equity, diversity, and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.  

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