Governance, Policy & Quality Officer (Sydney/Melbourne/Brisbane)

Governance, Policy & Quality Officer

ABOUT JMC ACADEMY

Founded in 1982, JMC Academy is Australia’s premier institution in Creative Industries education, offering a diverse range of Degrees and Diplomas in Music, Songwriting, Audio Engineering, Film and Television Production, Acting, Entertainment Business Management, Visual Communication (Design), Animation, Game Design, and Music Production. With a 40-year legacy, JMC Academy provides cutting-edge and technologically advanced programs that meet the global demands of the creative industries. JMC operates from 3 large footprint campuses across the east coast of Australia (VIC, NSW & QLD), teaches ~2,500 students per annum and is positioned as one of the largest private higher education providers in Australia.

With advanced-design campuses, ongoing technology upgrades, a dedicated team of academics and industry professionals, and a network of international master class lecturers, JMC Academy is committed to ensuring our graduates make their own indelible mark on industry.

JMC Academy’s ultimate focus is to deliver inspiring and technologically sophisticated programs, which cater to the global needs of the Creative industries. By nurturing, supporting and mentoring students who share a true passion and dedication for these industries, we can guide them into rewarding careers.

Our Purpose

We educate and inspire creative minds to shape their careers and our world.

At JMC Academy, we educate and empower creative minds to transform their passion into lifelong careers and meaningful contributions to the world.

As a vibrant, inclusive community of innovators and explorers, we deliver rigorous, real-world education in the creative industries, uniting academic excellence with practical experience, emerging technologies and industry engagement.

We nurture resilience, compassion, and curiosity in every student, helping them chart their unique path, shape their careers, and become creative leaders who inspire, connect, and thrive, locally and globally.

Our Vision

To be the global leader in creative education, chosen by creatives, trusted by industry.

Our Values

• Creative Innovators — An opportunity to dream, bring our creative genius to life, making meaningful contribution and delivering innovation to the world stage.
• Curious & Resilient Explorers — In a world of uncertainty, we are a team of curious minds, who embrace the uncertain, creating a life of learning, exploration and inspiration. At JMC we grow our voice to be confident and unstoppable. We aren’t afraid to fall, as we know we will rise.
• Inclusive Community of Connectors — We create meaningful pathways, only possible through our connections and impact.
• Empathetic & Compassionate Leaders — We care about every individual who walks through our doors, with kindness in our hearts and purpose in our minds.
• Honest, Accountable & of Uncompromising Quality — Our honesty, integrity and quality will not be compromised, as we strive to achieve our best. We are determined to reach our goals, as we hold ourselves and each other accountable.

Our Difference

Creative education requires a unique approach. This is why the JMC student experience is different. Our world-class studios, student spaces and hands-on learning inspire creative exploration, collaboration and innovation.

YOUR ROLE, HONESTLY

Reporting to the Head of Regulatory Governance & Quality Assurance (RG&QA), the Governance, Policy & Quality Officer support the implementation and continuous improvement of JMC Academy’s governance, policy and quality frameworks. The position contributes to maintaining strong academic and corporate governance arrangements, an up-to-date and compliant policy suite, and quality assurance processes aligned with the Higher Education Standards Framework (HESF 2021), the ESOS National Code 2018, and the requirements of TEQSA.

Working collaboratively with the Institutional Assurance & Risk Officer and under the direction of the Head of RG&QA, the role supports key governance, policy, quality, risk and compliance processes are well coordinated, documented, and monitored across the organisation.

Together with the Institutional Assurance & Risk Officer, the incumbent:

• Supports the coordination and delivery of assigned components of JMC’s integrated Institutional Assurance Framework under the oversight of the Head of RG&QA.
• Assists with the development of the RG&QA Annual Work Plan, governance and compliance calendars, and institutional assurance reporting schedules.
• Contributes to the cross-checking and consolidation of governance papers, audit findings, and assurance reports prior to submission to executive and board committees.
• Attends relevant governance committees, as required, to support information accuracy and maintain documentation integrity.
• Support the preparation of institutional assurance and self-assurance reports to the Academic Board, JMC Board, and their subcommittees.

WHAT YOU’LL DO

Governance Leadership

• Support the coordination of governance operations for the Academic Board, Learning & Teaching Committee, and related subcommittees.
• Coordinate committee meetings, agendas, papers, and minutes with precision and timeliness.
• Support the Head of RG&QA in governance reform

Policy Framework Management

• Assist with the policy lifecycle including drafting, review coordination, consultation processes, approval workflows, and publication.
• Support alignment between academic and corporate policies and ensure policy documentation reflects current regulatory obligations.
• Maintain the institutional policy register and monitor policy review timelines and version control.

Quality Assurance & Continuous Improvement

• Coordinate academic and administrative review activities, benchmarking processes, and quality enhancement initiatives.
• Analyse review outcomes and contribute to the development of improvement actions and reporting.
• Support integration of review findings into governance papers, policy updates, and institutional and governance reporting cycles.

Strategic and Sector Engagement

• Maintain an up-to-date understanding of higher education governance, policy and quality assurance developments.
• Support JMC’s participation in external governance and quality networks, sharing insights to inform institutional maturity.

Work Health, Safety & Wellbeing

All JMC Academy employees share responsibility for maintaining a safe and healthy workplace. In this role, you are expected to take reasonable care for your own health and safety, and for the health and safety of others who may be affected by your work; comply with JMC Academy’s WHS policies, procedures and safe work practices, and follow reasonable instructions from JMC or emergency response personnel; report all hazards, incidents, injuries and near misses to your line manager as soon as practicable; participate in WHS consultation, training and wellbeing initiatives relevant to your role; and contribute to a respectful, inclusive and psychologically safe work environment, free from bullying, harassment and discrimination.

WHAT YOU’LL BRING

Essential

• Experience in governance, compliance, or quality assurance within higher education provider or similarly complex organisation.
• Working knowledge of the Higher Education Standards Framework, TEQSA Act, ESOS Act, National Code, and related frameworks (or the ability to rapidly acquire this knowledge).
• Experience supporting boards or committees, including preparation of papers, minutes and documentation.
• Strong analytical, written communication, and stakeholder coordination skills.
• Demonstrated ability to support policy development, governance processes, and/or quality improvement activities.

Desirable

• A relevant tertiary qualification in higher education, governance, law, quality assurance, or a related discipline (postgraduate qualifications desirable but not required).
• Evidence of ongoing professional development in governance, policy, compliance, or quality assurance.
• Experience working with governance systems, policy registers, or quality management tools.

THE PRACTICAL BITS

BASE: Sydney, Melbourne or Brisbane

REPORTS TO: Head of Regulatory Governance & Quality Assurance

TYPE: Full time, Permanent.

SALARY: Competitive, commensurate with experience; we’ll talk specifics early in the process.

WHAT TO SEND

A CV and a cover letter outlining your interest in the position and how you meet the criteria listed in the position description.