Inside Sales Representative

Your next opportunity

We're looking for a motivated and customer-focused Inside Sales Representative to join our South East Queensland Concrete team based in Milton. In this highly collaborative role, you'll be, helping drive sales growth, manage customer relationships and deliver outstanding customer experience.

Working closely within our sales team, you'll manage a portfolio of customers, identify new business opportunities, generate qualified leads and ensure sales activities are coordinated efficiently.

This opportunity is ideal for someone who enjoys building relationships, solving customer challenges and achieving results in a fast-paced, target-driven environment. Success in this role can provide a pathway into future Account Management and broader sales opportunities within Boral.

Your day will involve:

• Managing and growing an allocated customer portfolio through proactive engagement and relationship building
• Identifying opportunities to increase customer spend and expand existing relationships
• Generating, qualifying and converting inbound enquiries, web leads and COD customers into sales opportunities
• Executing outbound calling campaigns and prospecting activities to uncover new business
• Preparing quotes, managing opportunities and maintaining a healthy sales pipeline
• Building strong relationships with customers while resolving service, quality and account-related enquiries
• Maintaining accurate customer, project and opportunity information within Salesforce CRM
• Supporting sales administration activities and broader team initiatives

What are we looking for?

• Experience in internal sales, customer service, sales support or a similar customer-focused role.
• Strong communication and relationship-building skills with a passion for delivering excellent customer service.
• Proven ability to manage multiple priorities and work effectively in a fast-paced environment.
• High level of attention to detail, strong problem-solving capability, organisation skills and confidence working across multiple systems and applications.
• Experience using CRM systems, preferably Salesforce, and Microsoft Office applications
• A proactive, self-motivated team player who enjoys identifying opportunities and contributing to business growth.
• Ability to collaborate effectively across multiple teams and stakeholders

What’s on offer?

• Genuine career growth opportunities within Boral
• Access to a variety of support networks including Boral Employee Assistance Program
• Work for a values-based business that shares goals and celebrates individual and team success
• We are offering a collaborative, fast-paced environment that’s guaranteed to make your day go quickly
• We value what you have to offer and rewards results that drive business success
• We’ve been building something great for more than 80 years – rarely a day goes past that you wouldn’t pass one of our sites or trucks, enter a building, use a road, bridge, tunnel, footpath or other piece of critical infrastructure that our people and products are responsible for
• Iconic market leader committed to driving sustainable outcomes 
• We are Australian-owned and operated

About Boral Concrete

At Boral Concrete, we have more than 200 operational sites across Australia. Rarely a day goes by that you wouldn’t pass one of our batching plants or Agitator trucks. Our people and products have helped enable a variety of residential and commercial projects including Queens Wharf, Cross River Rail and Coomera Connector.

Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.

We’re proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.

Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.