Car Wash Attendant

About us

Car Wash Wyndham is a locally owned and operated wash site on Ballan Road, Wyndham Vale. We run automatic and self-serve bays, vacuums and vending, and we are in the middle of a significant upgrade to the site. We are small, hands on, and we care a lot about how the place looks and how customers are treated.

About the role

This is not a job where you stand behind a counter. You are the face of the site and the person who keeps it running well. Your two priorities are simple: look after customers, and keep the site clean, safe and working.

What you will be doing

Customer service

• Greeting customers, answering questions and helping them choose the right wash
• Walking customers through the pay stations and self-serve bays when they are unsure
• Explaining and signing up customers to our Wash Club membership
• Handling complaints calmly and escalating anything you cannot resolve
• Being visible and approachable on site rather than out of sight

Site presentation and maintenance

• Cleaning and pressure washing bays, floors, walls and drains
• Emptying bins, clearing rubbish and keeping the vacuum and vending areas tidy
• Checking and topping up chemicals, consumables and vending stock
• Running daily equipment checks and reporting faults promptly and accurately
• Basic troubleshooting on wash equipment, pay terminals and vacuums (full training provided)
• Keeping the site safe for customers and vehicles, including hazard checks and spill response

When you will be working

• Wednesday, Thursday, Friday, Saturday and Sunday
• Weekend availability is essential. These are our busiest days and this role exists to cover them.

What we are looking for

Essential

• Reliable. If you are rostered on, you turn up on time, every time.
• Genuine customer service skills and a friendly, confident manner with strangers
• Comfortable working outdoors in all weather, on your feet, with a physical workload
• Able to work independently without someone standing over you
• Own reliable transport to Wyndham Vale (limited public transport, especially early and late)
• Right to work in Australia

Nice to have

• Previous car wash, service station, cleaning, hospitality or retail experience
• Mechanical aptitude or an interest in how equipment works
• Full driver licence

What we offer

• Consistent, predictable roster. You will know your days.
• Full training on all equipment and systems
• A genuine say in how the site runs. Good ideas get actioned here.

How to apply

Hit apply and send through a short cover note answering these three questions:

• Are you available every Wednesday, Thursday, Friday, Saturday and Sunday?
• Tell us about a time you dealt with an unhappy customer and what you did.

Applications without answers to those three questions will not be considered.

Shortlisted applicants will be invited to a short interview on site. No agencies.

Job Type: Casual

Pay: $20.00 – $30.00 per hour

Ability to commute/relocate:

• Wyndham Vale VIC 3024: Reliably commute or planning to relocate before starting work (Required)

Work Authorisation:

• Australia (Preferred)

Work Location: In person